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Auntie Kate The Resale Expert

Kate Holmes of TGtbT.com talks with consignment, resale & thrift shopkeepers about opening, running, & making their shop THRIVE!

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More we-we-we-we comments

August 6, 2007 by Auntie Kate of Too Good to be Threw

cute little piggie...the only one who should be crying we-we-weThey’re piling up: more statements from resale shopkeepers who seem to forget that, gee willikers, it’s all about the CLIENTS, not the shop and its owners. Here’s a cluster of so who gives a darn about you statements collected in less than 15 minutes on resale shop web sites. Can’t get over how these writers never thought about WIIFM

Hope they’re not from YOUR site 😉

I take great pride in the fantastic selection of clothing and the fabulous prices.
I carry a combination of well-known designer and popular brand names
Some of my consignment guidelines are listed below for your convenience.

Then there’s the defensive statements like We have 8 years of experience with what will or will not sell in the store, We have extensive shopping experience and do know how much clothing costs. The last comment we have is that many people over-value their clothing. Fall clothing does not mean winter wool, heavy items or sweaters, etc. Oh, yeh, this is a person I’d like to be a partner in consigning with.

And then, the just plain confusing statements, like: All beige, white, green and blue ticketed merchandise is 75% off. All pink ticketed merchandise is 50% off. All yellow ticketed merchandise is 25% off. Print out the coupon to save an additional 20% off your total purchase.Take an extra 25% off the following categories: Swimwear Coverups Shorts Sundresses Sandals HURY IN AND SAVE! All new customers will receive 20% off their total purchase. Existing customers will receive 20% to 50% off their next purchase, depending on how many new customers they send to the store. For consignors who usually don’t shop in the store, each new customer will increase the consignors share of the sale by 5%, up to 60%, from the usual 40%.

And yes, the entire preceding paragraph is from one store. Can you say How much is that doggie in the window?

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Posted in Shopkeeping talk | 5 Comments

5 Responses

  1. on April 16, 2018 at 12:14 pm Kindra's avatar Kindra

    Always seems like a hard mix….to not say we-we but at the same time build yourself up! I didn’t do so well in English Comp. If you happen to check out my store pages, be kind Kate!


  2. on August 4, 2013 at 3:09 pm Unknown's avatar We we we all the way home…. | Auntie Kate The Resale Expert

    […] Further reading on we-we-we statements […]


  3. on January 11, 2010 at 9:31 am Unknown's avatar Talk about we-we-we « Auntie Kate The Resale Expert

    […] Examples to stay away from. […]


  4. on January 31, 2008 at 4:57 pm Unknown's avatar Alas and alack… they don’t love you back. « Auntie Kate The Resale Guru

    […] More:  Here and here. Obviously, a subject I care DEEPLY […]


  5. on August 6, 2007 at 3:50 pm Cathy's avatar Cathy

    I fell right into that trap when creating the shop website, we have this, we don’t accept that and so on…thank God for Kate who reminded me that…NO ONE CARES ABOUT WE!! It’s gotta be about the customer/consignor.

    I realized I had done it in my ads too, what a great way to waste money! Examples of how not to word things are really good concrete tools to compare my communications with, so thank very much for doing the “leg work”, (or is it finger work on the web?) and then sharing it with us!

    Thank you Kate for reminding us of this, and please keep reminding us!



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