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Posts Tagged ‘daily operations’

What if "not enough customers" isn't the actual problem, asks TGtbT.blog

What if you could motivate more people to come into your shop?

Your staff can help you build traffic with their own business cards! It’s simple, cheap, and foolproof. As an added bonus, your crew will realize that they are an important factor in your continuing success. Each of your staffers encounters many people in their life outside of work: all these people deserve a warm thank-you and an acknowledgment that their extra effort is appreciated. And who better to thank them than someone who also deals with the public and knows how important good service is? *

And you could get them to come in more often?

Promote, maintain, and use your want list for items customers are looking for. Can’t fulfill their request in a month or so? Call them and tell them you’ll continue looking if they would like you do (and do try to mention something else that you do have that they might like!) *

And you could tempt them into buying more on each visit?

Imagine the possibilities for increased sales with the same traffic in your store you now have. Examine how many people leave your store without a purchase. Now calculate that if you managed to satisfy the needs of just one in ten of those “walkers”, and sold them just one item… how much more would you sell each day? Exciting, isn’t it? And believe me, those people aren’t “just looking.” All those customers need is a nurturing atmosphere in which to explore, examine, try, and think about what you are offering. *

Then, you’d have enough customers.

 * Just three thoughts out of this TGtbT.com Product for the Professional Resaler.

A Too Good to be Threw Product for the Professional Resaler can be yours PDQ!

From 10 Steps to Build Bigger Sales all the way thru to How to Increase Store Traffic, this TGtbT.com PDF booklet is chock-ful of ideas to increase your bottom line by moving more product every day. Get it in your email Pretty Darn Quick.

 

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If you started off on the wrong foot, if you’ve gone off on the wrong fork in the road, if you’ve been barking up the wrong tree, how are you going to get back on your business back on track and

how can you have your customers, your clients, your suppliers, your donors behind you, rooting for that change?

Now, there are different reasons why you might want to make a significant change in your consignment, resale or thrift shop. The first of course, is you misjudged your market somehow. The second one is that the market actually changed on you. You may have opened six months ago, you may have opened six years ago or 16 years ago, but your market somehow has changed. So you’re going to have to make a change in the way you run your business. And the third reason that you might want to be looking at changing is because you yourself have changed.

So let’s talk about change, why you need to do it, how are you going to do it, and how you’re going to get everybody on your side when you do it.

Making changes in your resale shop

 

Now, the first: misjudging your market. That’s easy to do. What actually (more…)

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1: What’s the biggest stumbling block potential suppliers have when they want to consign furniture to your shop?

Answer: The cost/ effort of getting the piece to your place!

2: How can you motivated those who are buying something, to turn around and consign something?

Answer: Offer them an irresistible deal on getting the piece to your place!

We'll pick up your consignment
Cool solution, huh? Especially if your drivers/ truck are coming back empty.

I believe kudos are due to Home 2 Home Consignments in Dayton OH, but the graphic isn’t branded, so I could be wrong.

This post is the fourth in a week-long series of Kudos, ideas to inspire gathered from consignment, resale, & thrift shops that you might adapt or alter for YOUR business! Kudos Week is offered by TGTbT.com, the Premier Site for Professional Resalers, in celebration of International Resale Day, July 18. See more Kudos posts here.

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Isn’t this a wonderful motivator and even

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Did you get a chance to see me live last week? If not, here’s the “10 Minutes with Kate” show on Keeping Yourself Motivated. “10 Minutes” will appear on Wednesday evenings at 8pm Eastern on the TGtbT Facebook page.
The first video, Keeping overworked employees focused,  appeared (more…)

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Igibberish tried, really hard, to listen to a live webinar today. But I couldn’t. About the time he said “native app”, I decided

he was talking to his navel.

Not to me.

Honestly, webinars (and live videos and blog posts and even bag-stuffers, for heaven’s sake) exist to communicate… and if your audience has to stop listening to process

WTF you’re talking about

chances are they will tune out , exit the video, unsubscribe or worse.

So yeh, you and me, having a little chat over coffee, can talk (more…)

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Your consignment shop staff wants to learn!

They want to learn… and you can learn how to manage staff too! Click for TGtbT’s best advice on that.

Let us all pause here and have a moment of appreciation for the people who work in consignment, resale, and thrift shops.

Not only do they have all the duties of a “real store” employee: helping customers, keeping stock neat, chasing down those dust bunnies and clearing our messy dressing rooms…

…but they also must have an encyclopedic knowledge of the wide range of brands, styles, and fits every resale shop offers, and in many cases, they have to know what is acceptable and how much it’s worth.

And they really want to learn. Studies show that one of the main sources of job satisfaction is the opportunity to feel competent. To show your appreciation of their enthusiasm,

provide your people with the info they need to do their jobs well.

Such as:

 

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