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Auntie Kate The Resale Expert

Kate Holmes of TGtbT.com talks with consignment, resale & thrift shopkeepers about opening, running, & making their shop THRIVE!

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Happy Customer Service Week

October 6, 2014 by Auntie Kate of Too Good to be Threw

What customers really care aboutIt’s Customer Service Week October 6-10 (I wonder why their “week” consists of 5 weekdays. Just saying….)

I know my resale, thrift and consignment shopkeepers don’t need to be reminded about customer service and that they practice it no matter what the date... but JUST in case you or your staff need a little inspiration, an article,

10 Stories of Unforgettable Customer Service

is heartwarming, inspiring, and might even bring a few new twists to your customer service menu.  Read the stories here. (Of course, as shop-local-shop-resale shopkeepers we all do Point 8 all the time. Right?)

The cartoon is from here.

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Posted in Shopkeeping talk | Tagged customers, resale shopkeeping, shop local, small business |

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