Auntie Kate The Resale Expert

One of the most fun parts of NARTS Conference is always the Resale Bus Tour, where we descend en masse at willing NARTS member shops, poking into back rooms, eating cupcakes, asking questions and shopping!

Come sit on my shoulder while

I tell you a few thoughts running through my head during the 2017 Tour:

First stop, for our bus (there were 5 busloads this year!), was Wabi Sabi in Wayzata, where we were hosted by Kay Fradsen and her wonderful crew. Pictures? Sure! (Click any to enlarge.)

In case their visitors are unclear on the concept, the shop’s front counter explains what wabi sabi means…

The shop’s marketing is stupendous. For example, to answer shoppers’ questions about the variety of pricing and quality, they had this banner made, comparing various furniture brands to more-easily-understood car brands! Brain-storm, huh?!

Some visuals of things we’ve always talked about on Too Good to be Threw: First, ALWAYS be open to those who might be great employees.

Next, be alert to your customers’ needs…

Two lessons here: First, using a label gun to add the consignor account number in case the price tag is lost or switched. Second, see how clever they are about using the backing of the sticky tag so the sales clerk doesn’t need a daily manicure?

And the most valuable thing to remember as a shopkeeper? Keep ’em laughing!

Visit Wabi Sabi’s web site.

We’ve visiting more shops on tomorrow’s blog post, so tune in (you can receive an email when a new post is added to our blog by adding your email up there in the right column (or scroll down if you’re on another device…)

Want to go to NARTS Conference 2018? Step one is joining NARTS. Step two is using the Product for the Professional Resaler

10 Simple Low- or No-Cost Ways to make $10,000 more a year  to earn an additional $10,000 in the next 12 months… that’s

enough to send yourself and a valued co-worker or 2 to Conference 2018, where you’ll learn more ways to succeed.