I know how to answer the phone, ‘kay? I mean I wasn’t brung up by wolves, U no.
Here’s a good primer on how the phone can make you money or lose you customers. (more…)
Posted in Shopkeeping talk on July 8, 2009|
I know how to answer the phone, ‘kay? I mean I wasn’t brung up by wolves, U no.Here’s a good primer on how the phone can make you money or lose you customers. (more…)
Posted in Shopkeeping talk on July 7, 2009|

Take a look at the irresistible merchandise photos (more…)
Posted in Shopkeeping talk, tagged web on July 6, 2009| 4 Comments »

New maternity resale shop. New site. Totally wasted. Take a look at it then come back.
You back? Your impressions of what the shop might be like? Willing to traipse on over there?
Would you be more likely to go if (more…)
Posted in Shopkeeping talk on July 2, 2009| 1 Comment »
I mentioned on Sharing that one should not fall headlong into Twittering without learning how to dip a toe in first. Well seems like that topic’s a hit with my readers, because they all want to know, now, without (more…)
Posted in Shopkeeping talk, tagged NARTS Conference on June 27, 2009|
Wow, is all I can say…I miss those of you who couldn’t attend, LOVE seeing those of who who could, meeting faces to go with names… and finding new faces!
Great folks…I had a ball at my workshop and could have talked another hour if they’d let me. So much to tell you… when I get back to Sarasota, I’ll post the overhead graphics from my workshop and try to get an annotated version of my handout up.
Oh yeh? NARTS Conference 2010?
Palm Beach FL… and the Ritz Carleton!!!