So there I was, happily going through a coordinated group of separates in a consignment shop. Look at all the pretty colors: sky blue and moss and a wonderful warm grey. I picked out the grey for the pants and swirly skirt and the blue for a shell and overjacket and was thrilled to find four great pieces to buy, and they were brand new and all for only $100 total. Got to the counter, reached for my wallet. . . and the sales staff said “Aren’t these great? We had them in all colors, including a great pink.” PINK? I LOVE pink, where are they? “Oh no, those are all sold. This is all we have left.”
Suddenly the sky blue made me blue* and I was no longer tickled pink* with my choices. So I didn’t buy them.
What in heaven’s name is the purpose of telling shoppers what they MISSED? Think it’s going to please them? Think again.
* Colors have been changed to protect the innocent. . . and to make a little teeny pun. Caution. . . Bzzzz. . . Kate’s busy brain in use.
This snippet of info/ opinion originally appeared at TGtbT.com where there’s lotsa great free stuff to help resalers improve their shops.
Auntie Kate The Resale Expert 
Wow, that hit home! I have to say, I’m guilty of making that statement, but I will definitely zip it from now on. Great point!
Guilty!
I never even realized unil I read your blog how this would make me feel never mind the fact that I have in the past told customers that although she is buying this really awesome picture frame.. and even better one was just sold! DUH!
Thanks Kate as always for straightening me out I will be more consicious of this in the furure