Are your supplier policies more user-friendly than your competition’s?

Mention it.

“You’re welcome to bring as many things in as you like” will let her know you set no arbitrary limit. “Stop in anytime, you don’t need an appointment” tells him it’s easier to deal with you.

Do you pay on demand? Send out convenient checks by mail? Have a Merchandise Valuator on duty whenever the shop is open for convenient consigning/ selling? If you’re a NFP thrift shop, is there always a staff member handy to help a donator unload her/his car?

What seems to be common-sense, or just the way things are, could be exactly what a potential supplier is concerned about.

Your day-to-day procedures can be a selling point. Don’t overlook the marketing possibilities right under your nose!

This is just one of the tips in 101 Daily Tips for a Better Shop,  a collection of tips you can use every day to remind you of steps you can take to make your shop better. Get it, and many other helpful publications, at TGtbT mini-Products for the Professional Resaler.

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