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Auntie Kate The Resale Expert

Kate Holmes of TGtbT.com talks with consignment, resale & thrift shopkeepers about opening, running, & making their shop THRIVE!

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Are you boring your employees right out the door?

September 19, 2011 by Auntie Kate of Too Good to be Threw

No need to be bored. Follow TGtbT.com's advice and you'll be so busy, you'll never be bored again. Guaranteed.

Bored People Quit

The main reason people suddenly quit: boredom.

A few easy ways to detect boredom in your employees:

Changes in your employees’ daily routines, such as reduced productivity.
Finding yourself asking an employee “Are you bored?”
A person will tell you they’re bored, either directly or through subtle ways.

There are ways to prevent boredom, fortunately:

Have your employees focus on projects that interest them.
Let your people experiment and find out what really excites them.
Don’t constantly dump dull, tedious tasks on them.
Limit interruptions.
Try to spread around meetings, phone calls, etc.
Keep your people in the loop.

Read more on this topic from Paul Rands.

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Posted in Shopkeeping talk | Tagged daily operations, resale shopkeeping | 3 Comments

3 Responses

  1. on September 20, 2011 at 2:50 pm Tanya's avatar Tanya

    Employ to their strengths… and let em loose : ) Allow their ideas to surface and enjoy them.


  2. on September 20, 2011 at 9:32 am wendy's avatar wendy

    This is a great reminder. I think I will add to my weekly list the question “what can I do for my employees this week”. Too often they are an afterthought because they care so competent and dedicated. I find it so challenging to come into the store (or my house for that matter) and focus on what needs to be done rather than what has been done.


  3. on September 20, 2011 at 6:55 am Kitty's avatar Kitty

    We have discovered that giving an employee a chance to do a new task and be “in charge” of the task until finished really perks them up. While I was out getting my new knee, markdown time came up. I normally am the one to direct rearrangement of the store after we pull items for markdowns. My manager was slammed that day with incoming issues so she assigned the two younger girls who were doing markdowns to rearrange the ladies dept. She gave them a little guidance and came back to inspect when they were finished. She made minor suggestions, which they did, and it looked great! I commented when I came back how good it looked and when she told me who had done it, I made sure to compliment each of them. They take a lot more pride in their work now and I have less work that I thought only I could do.



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