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Auntie Kate The Resale Expert

Kate Holmes of TGtbT.com talks with consignment, resale & thrift shopkeepers about opening, running, & making their shop THRIVE!

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What your resale customers want to know. »

The Mini-Billboard in your Pocket

May 14, 2019 by Auntie Kate of Too Good to be Threw

Who’d have thought there was so much to think about in seven square inches?

Your business card can be the perfect introduction to your business…

or it can be a boring old boiler-plate piece of cardboard. And the funny thing is: boring or brilliant, 

they cost the same. Even if you hire a professional to design your card(s) for you…you’ll be handing out and passing around so many, the professional fee for a fantastic card will be a minimal additional expense. So, if you’re ready to graduate from the VistaPrint, Giggleprint, OvernightPrints look-like-everyone-else designs, let’s explore the mini-billboard in your…and your prospects’… pockets.

What’s your business card and what do you want it to do, really?

Well, we all know what a business card is. It’s a concise introduction to your business, a way to hand someone information about who you are, what you do, and how get in touch with you.Does your business card work as hard as you do?Right? Wrong. Well, kinda wrong. Let’s look at your business card another way:

  • It’s what your business is about and why they should care.
  • Your card is why your business should be of interest to them, and how they can follow through.
  • Sure, you need to tell them stuff, but more importantly, you want to pique their curiosity. To intrigue them.

And then, you want them to keep your card. And then, if you’re really a marketeer, you want them to be so amused, amazed, astounded by its usefulness, that they will ask for more of your cards to pass on to others, thus spreading your fame and brilliance far and wide.

Sounds like a lot for one little 3-1/2″ by 2″ card to do, doesn’t it? Fear not. It can be done.
And they’re SO cheap. The world’s best advertising bargain.
So choose every element of your business card carefully.
Every element counts. Color, illustration, font, and every single word. The texture of the paper and the orientation (horizontal or vertical?) Glossy or matte? Even the shape of your card makes a difference.
Make sure, at a quick glance (the kind that business cards get!) that it’s obvious what your business is.

Think I’m overstating your card’s importance? Here’s a test. There’s 962, at last count, business cards in this Flickr photo pool. Look at some…and see if you get a real feel for the businesses they represent…and whether that business sounds like one you’d deal with.

Here’s an interesting thought:

Do you REALLY want the main message of your business card, the headline, as it were, to be your shop name? Perhaps not. Oh sure, you want them to think Curious Closet when they think resale (and not Clothes Closet, your arch-rival!) but what you really want your mini-billboard to do is get their attention, intrigue them, and move them to do something. To do that we need to sock ‘em between the eyes with a customer benefit.

You may already have developed and be using a customer benefit that could be the headline on your mini-billboard: your tag line. Examples: A womenswear shop has for a tag line “Yummy designer fashions, accessories & gifts“. A home furnishings ahop uses “Never the same store twice“. A kidswear shop uses “Where to go as your child grows“.

To turn these tag lines into headlines that will catch the reader’s eye, just make the message more compelling: Where do YOU go when your child grows? or Got a taste for designer duds? or Shop quick…it’ll be different next time.

And don’t hesitate to have, and carry, more than one version of your card. As a resaler, you have two markets to address: those who may buy (your customers) and those who may bring in items for you to sell (your suppliers.) Are your messages slightly different to these two audiences? Of course. Do you want to muddy your message by trying to do it all in one card? Of course not. Business cards are cheap. Have several versions.

One final word of advice. Make sure your card can be read without reading glasses. If you’re under 30, show it to someone who’s not. This means paying attention not only to the size of the letters, but the font, the color contrast, and the background. A card that’s illegible is worse than none at all.

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Posted in Shopkeeping talk | Tagged advertising, resale shopkeeping, starting a consignment shop, word of mouth |

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