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Great point from one of my favorite sites, gaspedal.com. They wrote:

3 great moments to create word of mouth

Some moments are just naturally better opportunities to create conversations than others. If you can improve your timing, you’ll get a lot more word of mouth for the same effort. Moments to focus on:

1.         After the sale
2.         After the support
3.         After the check-in

1. After the sale
The moment of purchase can be an exciting experience — and it can make for a great opportunity to get people talking. You can help them do it …A new, happy customer has great talking potential, but only if you put the tools in their hands to do it. (Kate adds: It’s a heck of a lot easier to get (more…)

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howtocleanupIt’s time for fall. Even if your suppliers don’t think so.

Now’s the time to nudge your consignors, sellers, or donors to clean out their underloved possessions and bring them in to you.

Remind them that they get (more…)

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You plug away and plug away, trying to get your sales increases up, your word-of-mouth louder, your (more…)

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Selling as much as you take in is crucial for consignment, resale, and thrift stores.The last three messages I got from resalers across the country (to be specific, the East coast, the middle of the country, and yes, the West coast!) all were some version of

“Help we’re drowning in incoming!”

Here’s what I told them. Maybe (more…)

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TGtbT.com helps you BUILD your resale businessHave you seen the new free article on TGtbT.com under (more…)

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