Great point from one of my favorite sites, gaspedal.com. They wrote:
3 great moments to create word of mouth
Some moments are just naturally better opportunities to create conversations than others. If you can improve your timing, you’ll get a lot more word of mouth for the same effort. Moments to focus on:
1. After the sale
2. After the support
3. After the check-in
1. After the sale
The moment of purchase can be an exciting experience — and it can make for a great opportunity to get people talking. You can help them do it …A new, happy customer has great talking potential, but only if you put the tools in their hands to do it. (Kate adds: It’s a heck of a lot easier to get (more…)




