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Archive for the ‘economics of resale’ Category

“Shop with Google open on your phone.”

Do your resale shoppers look everything up on Google before they buy? TGtbT.com suggests ways to be so remarkable, they won't.That’s the advice in a video I just watched called “How to Consignment Shop.” The young lady insisted that it was crucial to check prices so “I’m not getting ripped off.” She even went so far as to (more…)

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Recently, I ran across what I thought was a friend’s hijacked shop site (first clue: it was in Japanese!) and learned that she no longer has a web site, period.

As “old school” as you might think a simple web site for your consignment, resale, or thrift shop might be, it’s not. There are

3 big reasons your web site must shine

as bright as (more…)

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Armloads of incoming consignments!An interesting approach from this consignment shop owner:

I received this near the end of July from someone who had a concern:

I had a lady who is not a consignor yet but said that she wants to become one and that she has a lot of [fill in whatever fall goods your shop could sell the heck out of.] She was very insistent on getting to bring her fall items in now. We would like to give our current consignors dibs on what floor space we have. We told her (more…)

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Trust is vital to establish, and easily lost… even when it’s not your fault.

Consignment chain makes a big black eye on the entire industry.

The blow-back from the (more…)

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Wise words from a legendary retailer to us consignment and resale shopkeepersYou know how I am always telling you to add value, not cut prices? Turns out Mr. Selfridge (more…)

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If you are a savvy shopper, and know pretty well how much what will sell and how much it will sell for, you can do well in the consignment business.

That’s what one blog says. Alas, this type of info is JUST what some folks (more…)

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You’ve read about those shops to which I offer Kudos: they’re doing something extraordinarily wonderful. I love sharing these ideas to inspire and you love reading them!

Well, once in a while, I feel the need to share an anti-Kudos situation with you, and so today I present  a screen shot from a shop’s broadcast email. See what you think:

Confusing shoppers is not the best choice for consignment & resale shops, says Auntie Kate

Now, I understand that a shop would request or even require the shopper to “mention this post”. That helps with ascertaining results. I can even occasionally live with (reluctantly, but I’m fighting an uphill battle here) requiring shoppers to do their own math. (But please, don’t make it a habit.)

But seriously, making it so complicated that you have to include “See employees for more detailed info” ?

Really? I need to have a detailed discussion with every individual piece of merchandise I consider buying, just to find out how much it is? I’d be waiting in line to talk to that employee rather than finding yummy things to buy.

Not my idea of a fun way to shop. Would it be yours? So why would you make it an ordeal to patronize your shop?

See more Markdown Madness examples.

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