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Posts Tagged ‘profit’

The most popular post on my blog recently has been this oneAll retail is having a hard time motivating customers. Even resale and consignment shops., which I had almost forgotten.

I talked about how customers had gotten so jaded, a simple 10% off didn’t make them bat an eyelash, yet alone grab the car keys and a friend on their way to your shop.

Current interest in motivating customers runs especially high now. I saw two more (more…)

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This post is part of Auntie Kate’s 35th anniversary of being a consignment shopkeeper, author, maven, and fan. Here’s the intro to our anniversary giveaway, and if you haven’t already posted a comment on this week’s messages to enter each drawing: Monday’s is here, Tuesday’s is here, and Wednesday’s is here.

So many shopkeepers spend every day, in every way, telling the world that they are incompetent.

Yes, they do. How? By (more…)

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Consignment and resale shop owners, even charities who run thrift stores, are remarkably modest when it comes to comprehending how much their business is worth.

I know that you’ve heard (more…)

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Read more Deja Vuesday posts.

By now, your fall items are probably pouring in with all their wondrous variety, and the eternal question for consignment, resale, and thrift shops is (more…)

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We all (well, except for some very, very misguided shopkeepers and thrift store managers) know how wonderful maintaining and using a wish list, or a want list, is for our shops’ reputations.

We show our care and concern by “keeping an eye out” for special items our customers crave, we emphasize the personality of a local shop, we beat the big-box stores hands down…and we get to collect contact info too!

Wish lists are wonderful. It helps you sell (you have a ready-made customer, perhaps), it helps you price (just HOW many people want a Bottega Veneta bag?) and it pleases a customer at the same time. Even if all you can do is contact her saying No Bottega Venetas in this week…but there’s a spectacular soft Gucci clutch in caramel I think you’d like, you show your concern and probably nudge her into visiting and into giving your shop great word of mouth.

As important as these aspects of Wish Lists are, there’s another, (more…)

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