Pithy point for all retailers, ESPECIALLY us consignment, thrift, resale shops, about Facebook convos. Even the negative comments. Thanks, Vertical Response.
Read more about Facebook No-Nos. Pay attention to #5 lest you (more…)
Posts Tagged ‘profit’
Acknowledge in public, solve in private.
Posted in Shopkeeping talk, tagged profit, resale shopkeeping, starting a consignment shop, web, word of mouth on September 24, 2013| 5 Comments »
When is it important to remind them what shop they are in?
Posted in Shopkeeping talk, tagged profit on September 18, 2013| 3 Comments »
Have you invested in a branded door mat?
If you have, or if you’re thinking about doing so, how would you place your mat? (more…)
When in doubt, sing the alphabet song
Posted in Shopkeeping talk, tagged consignment, consignors, customers, daily operations, profit, resale shopkeeping, success on September 16, 2013| 17 Comments »
WHAT’s productive when?
That’s a tricky question in our industry. After all, we have a minute-to-minute balancing act between incoming goods and shoppers… so which is more productive to ongoing success and profit
right this very minute?
Working with consignment, resale, and thrift shopkeepers I remind them that their merchandise is worth zero until someone buys it… so there is a priority which is always true.
I like to teach the mantra PQRST to help them decide focus on what to do moment to moment:
PQRST
= People and Quality (of interaction) first… Resale Stuff Thereafter!
What do you think? Would this be a valid part of not just your staff training, but your shop’s “corporate culture”? Agree or disagree? Let’s hear it, in the comments…
Illustration based on an original here.I’m dreaming of a Green Christmas.
Posted in economics of resale, Shopkeeping talk, tagged christmas, holidays, profit, resale shopkeeping on September 6, 2013|
In my never-ending quest to help consignment, resale and thrift shopkeepers
“make your shop all you DREAM it can be”
I’ve been dreaming of a green Christmas shopping season for not only you, but (more…)
Deja Vu: Investing your time in consignment goods.
Posted in Deja Vuesday, Shopkeeping talk, tagged merchandising, perceived value, profit on September 3, 2013|
Click the image for more Deja Vuesday posts that are too good to be threw from TGtbT.com
Oceans of incoming. If you buy outright, you may well spend some time and effort washing, steaming, fixing, to increase your profit margin (or not.)
If your shop is a non-profit that relies solely on donations, you may be blessed with volunteers who delight in prepping goods for the sales floor. Or not.
But the challenge is: Do you invest your time, overhead, attention to merchandise that’s been consigned with you? We posed this question (more…)
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