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Posts Tagged ‘sea of sameness’

You know I’m a bear about never saying NO or YOU CAN’T or WE DON’T or YOU MUST. So I am always on the lookout for nicer ways to say things. Luckily I had my camera with me this day:

Please resist the urge to sit.

“Please resist the urge to sit.”

I love the wording’s acknowledgment of how tempting their merchandise is… that you would have to RESIST the urge.  Adds to the perceived value of this couch! (Not to mention, it’s different from those “real” stores who cannot think past DO NOT SIT.  Courteous and motivating signage sets your shop out from the Dreaded Sea of Sameness that is retail today.)

What are your favorite ways to word what might be a negative message? Click on comments and let’s hear how polite and business-savvy your shop is!

Photo taken during Conference Bus Tour at Consignment Solutions.

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Does your logo look good on a t shirt?This article is from gaspedal.com, which I read religiously. I’d link directly to that web site, which is Internet Polite Etiquette, but they seem to having some issues today. But do visit, and get their emails… they always make me think about how ideas can be adapted to the resale and consignment industry.
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How to Create a Useful Logo

A great logo is worth (more…)

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Every consignment, resale and thrift shop (heck, every retail store) needs its very own AGD. What’s yours?

It could be animal, vegetable or mineral. It could be ceramic, stone, bronze or made of rags.

But it needs to be (more…)

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Think of all the good your shop does for your community:The good consignment, resale, and thrift shops do in their communities

  • You collect items which, while unsalable in your business, are useful and needed in various charities around town. Quite possibly you even donate your time, sweat, and gas money delivering these items around town.
  • Perhaps you maintain consignment accounts whose proceeds go directly, as cash (always needed!) , to charitable causes. Perhaps you actively seek out non-profits to partner with in this way.
  • You donate door prizes and silent auction items and things for goodie bags to charitable fundraisers. Maybe you take out ads in the Band Boosters program or give the local theater group some costumes and props.
  • Unsold items are carefully sorted by you for donation where they will do the most good.
  • You donate space and your traffic to the Pep Squad booth selling Christmas wrap, the Girl Scouts with their cookies, the animal shelter with their hug-a-pup event.
  • Your provide a sales outlet for handmade crafts from the assisted-living crafts programs or a venue for the community college’s interior design classes. Maybe you do presentations on entrepreneurship at a local school or give a “dress for success” show at the women’s resource center.
  • You donate a portion of sales proceeds from various events (bag sales? dollar racks?) to local non-profits.
  • You provide X jobs for the community and plow back $Y into your community…a substantial figure, when you count consignor/seller income from selling through you, salaries, rents, local business supply purchases, on and on…)

Do you get full value from the good you do in your community?

Do you publicize your good deeds and the helping hands you extend to a broad spectrum of local assistance?

It’s one thing to donate clothes to a church’s free clothing pantry or to give $1 per bag sold at your bag sale to the emergency shelter. It’s another thing to let your marketplace know that you are fully vested in, and active with, people helping people right here at home. That, when they patronize your business, they are taking part in a network of loving concern that reaches not only their lives, but their neighbors’ as well.

Think of it this way: when you let people know that you’re doing good, you’re inspiring them to do the same.

Toot your horn. Modesty only becomes those who sit back and don’t do anything to interweave their lives with others’.

Be bold in declaring that when folks do business with you, it benefits not just them, but also your community. Step up and say

“We step up and we thank YOU for doing the same by dealing with us.”

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They aren’t paying attention, Part #1, talks about quick little messages to your clientele that go right over their They aren't paying attention to your consignment or resale message.heads or through their minds with no lasting impression of your business.

Go ahead, read that first. I’ll wait….

Oh, you’re back? Do I have your attention? Okay…

They aren’t paying attention Part 2: Make sure they know who you ARE.

Many broadcast emails I receive (more…)

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