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Auntie Kate The Resale Expert

Kate Holmes of TGtbT.com talks with consignment, resale & thrift shopkeepers about opening, running, & making their shop THRIVE!

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Can you convert a browser to a customer in 4 minutes? No? How about if I give you twice the time?

April 15, 2010 by Auntie Kate of Too Good to be Threw

Girlfriends shopping together stay longer so you can sell them more.

How’d you like to have double the chance of turning a casual browser in your shop into a full-fledged shop regular?

It’s simple. Add a girlfriend. (And subtract…or distract…the husband.)

Paco Underhill on time restraints:

In the days before the majority of women worked, shopping was a way to get out of the house – it was the great escape. These days, it can often become a chore. Because of their time-restrained lives, women are becoming less exhaustive in their shopping habits.

Women will spend more time and money in a store if she’s with a female companion.

She’ll spend on the average of 8 minutes, 15 seconds if she’s with a female friend, 7 minutes, 19 seconds if she’s with her children, 5 minutes, 2 seconds if she’s alone, and 4 minutes, 41 seconds if she’s with a man.

So, from a retailer’s point of view, it pays to encourage her to shop with a female companion.*

What does this mean to you and your shop?

Use some of your marketing energies to promote “Shop with a Friend” like a discount for companions, a Girls’ Night Out event, even car-pooling (hey! what about a “Everyone in the Pool” Party some Sunday afternoon: bring 1 friend, get a gift for each of you, bring 2, add a chance to win a door prize ticket to all 3 shoppers, bring more and get more!)

Distract the guy. Comfy husband chair, with a variety of appealing magazines at his elbow, will engross him and let her shop in peace. She might even forget he’s waiting… Field & Stream, sir?

*Excerpted from Why We Buy by Paco Underhill

I have a copy of Why We Buy to give away. Who wants it?

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Posted in economics of resale, Shopkeeping talk | Tagged advertising, customers, selling | 11 Comments

11 Responses

  1. on April 20, 2010 at 1:59 pm Carrie's avatar Carrie

    Haven’t tried that promo but will give it some thought!
    Obviously i need this book! Count me in the drawing!


  2. on April 18, 2010 at 4:44 pm Dana's avatar Dana

    Count me in. Husband chair – check! A box of toys for the kids – check!


  3. on April 16, 2010 at 6:28 pm Melissa's avatar Melissa

    I want it! This is a great article – we just had Girls Night Out sponsored by our Chamber and it was a HUGE success!


  4. on April 16, 2010 at 5:58 pm Jenni's avatar Jenni

    So True! When friends shop together it is a contest to see how many things they can find for their friend to buy.

    I love the sugar daddy couch too – I totally need one of those, swimsuit issue included.

    Book drawing? I’m in 😉


  5. on April 16, 2010 at 12:08 pm Staci's avatar Staci

    Nice article. I would love to have the book too! 🙂


  6. on April 16, 2010 at 10:31 am kate buck's avatar kate buck

    If you are drawing for that book…put my name in Kate. I was just thinking about the magazines that I need to put by my “Sugardaddy” couch…hmmm…maybe the S.F. Chronicle, would be good, or Sports Illustrated (swimsuit issue?).

    I agree they do buy more when with a friend…unless they are with one of those “prissy” women that screw up their face and barely shake their head every time their friend picks something up…lol.


  7. on April 16, 2010 at 2:02 am Aimee's avatar Aimee

    Those are some interesting statistics. I always suggest the hubbies go check out the hunting store up the street.
    Thanks for the post.


  8. on April 16, 2010 at 12:08 am Rose Banner's avatar Rose Banner

    I would love one!


  9. on April 15, 2010 at 5:36 pm Tara @ Born Again's avatar Tara @ Born Again

    Oh yeah! I was just thinking I need to go pick up a copy!

    Great blog topic, by the way.


  10. on April 15, 2010 at 4:56 pm Marcy Jay's avatar Marcy Jay

    I’d love to have it! Thanks!


  11. on April 15, 2010 at 3:29 pm Andrea Winovich's avatar Andrea Winovich

    I’ll take it!!!



Comments are closed.

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