The absolutely top, hands-down winner of the most detested job of any boss is firing people.
Even when the person being fired has been a drag on the business, has degraded the vision you’ve had… even if that person was stealing (not only her/his paycheck, but actual stuff)…
No one looks forward to firing staff members.
In fact, we hate it.
That’s why, as Patti Acquisto’s presentation at Conference stressed,
you have to hire right to be able to fire less.
And after you hire right… you have to make them right. You have to train them to succeed in their jobs. To do less is to do them, you, and your business, a disservice. In fact, I’d say
training right is more than hiring right.
A few articles on turning new hires into true members of your consigning, resale, or thrift team:
Resale-specific help:
Resaler’s Resource List: Your Employee Handbook This will help you develop your employee handbook, an absolute necessity to get those good hires started out right… and to keep them on the right track. A list of web resources. (Note: This Product for the Professional Resaler is free, on request, to all current Treasured Sponsors of HowToConsign.com.)
Team Work: Staffing your Store is 34 pages of information for every resale boss, from the new-to-being Boss to the old pro who wonders why the shop’s employees are not as thrilled to be at work … nor as productive… as she is. If there’s ever anyone helping in your shop besides you…this book will help them, you, and your business become better!
Auntie Kate The Resale Expert 
I’d like to request my copy of the list of web resources for the Treasured Sponsors, please…! Many thanks for all you do!! I need to make this a priority!!