Giant images…do try this at home
There’s a web site where you can enlarge an image much bigger than (more…)
Archive for the ‘Shopkeeping talk’ Category
Giant images…DO try this at home
Posted in Shopkeeping talk, tagged resale shopkeeping, sea of sameness on September 7, 2011| 3 Comments »
Who makes the rules around here…and WHEN?
Posted in Shopkeeping talk, tagged employees on September 7, 2011| 2 Comments »
When to start instituting… by putting down on paper… your store’s policies and procedures?
I vote for Day One.
Why? So you don’t get into this situation:
We only have one employee and she is a friend so making “rules” seems strange for us because they would only apply to her but we are getting ready to hire another part-time helper so it is a natural time to re-think things.
Almost every consignment and resale shop… indeed. many NFP thrift stores as well… start off with the owner, a friend who’s helping out, or an employee who becomes a good friend quickly.
And that’s a GOOD thing.
Most of us have had to learn to be a boss on the fly. There’s no such thing as Boss School, and even if in our past lives we were a manager or a supervisor or even an HR worker (do you hate that phrase, Human Resources, as much as me?), new rules apply when it’s your own shop, your own vision, your own mission.
So it takes a real effort to set down, in words that cannot be misconstrued, how current and future helpers fit into your business. Issues such as discounts and timing and pricing that we discussed yesterday. Issues that arise like sick days and vacations and talking to friends when you’re supposed to be working. Holiday pay, quota-meeting rewards, who has to scrub the bathroom and so on will arise. It’s just a matter of when. So do like the Boy Scouts do…
Be Prepared.
It’s a big job, and not a fun one, and can even be painful if you are uncomfortable setting rules or simply writing. But it must be done for the health of your future empire.
Some help? Click to get
Team Work: Staffing your Store PLUS Resource List: Your Employee Manual DOUBLE Product for the Professional Resaler!
A kangaroo hops into your consignment shop…
Posted in Shopkeeping talk on September 6, 2011| 11 Comments »
…or maybe a raccoon (more…)
Time Lapse Discounts
Posted in economics of resale, Shopkeeping talk, tagged daily operations, employees, resale shopkeeping on September 6, 2011| 7 Comments »
Yesterday, we talked about how to structure that most common of employee benefits in the consignment and resale industry, employee discounts.
One commenter (more…)
Labor Day: Providing for your staff
Posted in Shopkeeping talk, tagged employees, small business on September 5, 2011| 5 Comments »
I got this question today from a long-time consignment shop owner, who’d love to hear your ideas. Since it’s Labor Day, and Christine wants to provide her staff with a benefit, I thought it is particularly appropriate:
I am considering changing (more…)
The Blog of
Too Good to be Threw is the flagship site of the TGtbT Family of Sites for the Professional Resalers
-
Join 2,048 other subscribers
Let’s be Social
Meet Kate
What Kate said about:
When Kate said it:
Read more about:
accepting accessories advertising blogging buy-outright christmas competition consignment consignors customers daily operations display email employees Facebook Halloween holidays home decor HowToConsign.com learn a lot markdowns merchandising NARTS Conference perceived value Products for the Professional Resaler profit promotions resale shopkeeping sea of sameness selling shop local small business social networking starting a consignment shop success thought for the day Thrift Twitter web word of mouthMost Popular Posts
Auntie Kate The Resale Expert 