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Archive for the ‘Shopkeeping talk’ Category

Blogs to help you have a better consignment shop.

As a resale industry insider, there’s a lot for you to know. And a lot for you to share with (more…)

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Should you accept checks in your store?I do not accept checks in my resale store. No one (more…)

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Never ask this question of your resale shop customer.What’s the one thing you should never ask your customer when she comes up to the sales desk?

No., it’s not You aren’t buying that hideous thing are you? (Although that might run a close second…)

It’s (more…)

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A flurry of compliments can look like (more…)

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How to approach a customer in your consignment, resale, or thrift shop

Sure, you know how to approach a customer. But do your helpers or volunteers?

Here’s 4 easy steps to teach them.

1- Let her get out of your landing zone. Whether you call it your entry, your foyer, or your landing zone, this area of your shop serves as a spot where a customer can (more…)

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