Archive for the ‘Shopkeeping talk’ Category
Blogs Useful for Consignment, Resale, & Thrift Shops
Posted in Shopkeeping talk, tagged blogging, customers, web on August 10, 2011| 2 Comments »
Agree? Disagree? Explain.
Posted in Shopkeeping talk, tagged resale shopkeeping on August 9, 2011| 20 Comments »
I do not accept checks in my resale store. No one (more…)
The one thing to NEVER say to a customer.
Posted in Shopkeeping talk on August 9, 2011| 2 Comments »
What’s the one thing you should never ask your customer when she comes up to the sales desk?
No., it’s not You aren’t buying that hideous thing are you? (Although that might run a close second…)
It’s (more…)
Who sez we gotta be straight?
Posted in Shopkeeping talk, tagged advertising on August 9, 2011| 1 Comment »
A flurry of compliments can look like (more…)
4 Steps to Approaching a Retail Customer
Posted in Shopkeeping talk, tagged customers on August 8, 2011| 7 Comments »
Sure, you know how to approach a customer. But do your helpers or volunteers?
Here’s 4 easy steps to teach them.
1- Let her get out of your landing zone. Whether you call it your entry, your foyer, or your landing zone, this area of your shop serves as a spot where a customer can (more…)



