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Archive for the ‘Shopkeeping talk’ Category

The Ohio State Fair is starting this week. So, if your shop is within the geographical circle that’s likely to be planning to go, the main thought in your customers’ minds might be

What am I gonna wear?

Your consignment customers will be needing the perfect outfit for the fair!

and of course

I need it NOW!

Using the unspoken immediate needs or wants of potential shoppers means (more…)

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Armloads of incoming consignments!An interesting approach from this consignment shop owner:

I received this near the end of July from someone who had a concern:

I had a lady who is not a consignor yet but said that she wants to become one and that she has a lot of [fill in whatever fall goods your shop could sell the heck out of.] She was very insistent on getting to bring her fall items in now. We would like to give our current consignors dibs on what floor space we have. We told her (more…)

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What do you think of when you think “aisles”?

Definition: A passage between shelves of goods. A longitudinal division of an interior area. A long narrow gap that people can walk along. “There is no sitting allowed in the aisle.”

In other words, some pretty (more…)

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Resale, consignment, thrift jeans: Better by FAR!!!!It was bad enough when women’s jeans were sized in junior or missy sizes.

But adding the waist measurement, as they did a few years back? Madness.

Not to mentionthe variety of fit between manufacturers. And we ALL know that of all clothing, fit is the most important in denim. And that of all gently-used things to buy… jeans are the BEST.

So how’s a resale shopkeeper supposed to size her racks?

Jeans size markers at Found in CanadaDare you sort your sizing by XS/S/M/L/XL? I would, but some shopkeepers get intimidated by shoppers with “size prejudice”… you know, those customers who insist they are always a 00 and are offended that you include 0 in your XS section.

If that’s an issue with your staff you might want to do as Karin Smith of Found in Canada does: get out your Sharpie and make yourself some “equivalent” markers, so at least you can put the waist/size under one marker.

Need some size charts?

Here’s Miss Me.

And Gap.

And Levis.

EVERYone's confused!

EVERYone’s confused. And all they want is a pair or 3 of jeans that make them look fabulous…

 

It might be wise… or at least sophisticated… to have a framed equivalency chart for European sizing as well.

 

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The NARTS Conference Bus Tour is one of the most popular activities at Conference, and for good reason: you get to see, first-hand, the looks, layout, and operations of local shops, you get to ask nosey questions, and each shop generally has a few goodies for us!

Our third group of shops are all part of NTY Franchise. First up, Clothes Mentor. Their site says “Clothes Mentor pays CASH On-the-Spot or store credit for clothing in sizes 0 to 26 and maternity as well as shoes, handbags and other accessories.”

Click photos to enlarge.

Professionally designed dressing rooms with color-coordinated displays.

Dressing rooms in a typical Clthes Mentor, by TGtbT.com

Here, a first-time seller fills out her info electronically before showing staff her items. Saves staff time and makes the seller feel invested in the relationship from the start.

Preparing to sell her goods to Clothes Mentor. Photo by TGtbT.com

Clothes Mentor offers a variety of resale shops in their franchising. The next bus stop included Children’s Orchard, Device Pitstop, and NTY Clothing Exchange, as well as New Uses, a furniture, home decor, and everything-else-you-can-imagine shop. Barely one step up from the traditional merchandise mix of donation charity shops, I was fascinated by racks of CDs, Big Box “artwork”, and more. My favorite find?

Where else would you find a lamp like this?

Unique lamp at New Uses, as not bought by Kate Holmes... but I wish I had!

It’s the place to go for that electronic device no longer in production, beer steins, colored flood lamps…

Someone somewhere wants this!A treasure trove of stuff you can't resist

 

 

 

 

 

 

 

 

They made good use of space with this sturdy double-decker installation (note the cozies covering up sharp tops!)

Great way to show chairs and occasional tables. Photo by TGtbT.com of New Uses shop.s!

I’ve never seen shrink-wrapped mugs and glasses before… but why not?

Keeping individual mugs and glasses with their mates can be challenging. TGtbT.com saw this shrink-wrap solution on the NARTS Bus Tour

For the record, I regret not buying the Bedazzled Tiki lamp.

Buy it today, It may not be here tomorrow: the resale shopkeeper's best advice to shoppers

That’s the end of the official NARTS Conference Bus Tour, but stay tuned for a private tour of a phenomenal shop that has more square footage than there are souls in her town! Subscribe on our sidebar to get email whenever TGtbT.blog adds a new post.

Read Part I of our Bus Tour. And Part II.

Here’s NTY’s web site.

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