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Posts Tagged ‘consignment’

STOP stopping!

Posted in Shopkeeping talk, tagged , , on September 15, 2011| 24 Comments »

I have read an uncommon number of emails from consignment shops in the last week or two saying that they would not be accepting any incoming consignments for the next (fill in the blank) days because

they’re overwhelmed. (more…)

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Are you Supergirl? This time of the consignment year, you better be.

Posted in Shopkeeping talk, tagged , on August 24, 2011|

If the superpower you wish for

at this time of year involves getting through the mountains of incoming, click the picture (more…)

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Getting your suppliers to clean out their closets

Posted in Shopkeeping talk, tagged , , on August 19, 2011|

howtocleanupIt’s time for fall. Even if your suppliers don’t think so.

Now’s the time to nudge your consignors, sellers, or donors to clean out their underloved possessions and bring them in to you.

Remind them that they get (more…)

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Get it together before the fall rush.

Posted in economics of resale, Shopkeeping talk, tagged , , on July 29, 2011|

Have you learned to say no yet?

Consignment, resale, thrift guidelines to accepting and pricing

Want more on Accepting & Pricing? This Product for the Professional Resaler is one of our top sellers!

Have all the members of your acceptance team?

Better get ready. The fall rush will be on you before you know it. And you’ll have to say no, as you know, quickly, kindly… and clearly.

Of course, as you sort through incoming, you “fill the cup” with the decisions shown here: First, it needs to be clean, then in the condition your customers demand, and so on up to the brim of suitability.

But that’s a lot of if-come-maybes for your suppliers to understand. So no sense trying to tell them all this. People understand best when given one single reason for your no.

Here’s my Big Three, used not only in the no-thank-you staement, but as easy-to-grasp parameters when you’re explaining what you take.

CLEAN, CURRENT, CUTE.

Easy to understand, say, remember. And these three points make saying no

simple and impersonal.

Clean. Sadly, not as obvious to all as we resalers might wish.

Current of course covers in season and in style at the same time.

And “our customers won’t think this is cute“… is the best way I’ve ever figured to say NTY due to style, fashionabilty, or quality. As in, “cute” is what my CUSTOMERS decide not me, so the whole “our decisions must be based on what our customers will buy” is distilled into one word. Of course,

if you’re selling Christian Lacroix shoes or a Knoll sofa

you might choose “classy” instead of “cute.” Or even cwality… oops, quality.

Get your copy of The Money-Wise Guide to Accepting & Pricing here.

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Agree? Disagree? Explain.

Posted in Shopkeeping talk, tagged , , on July 28, 2011| 19 Comments »

Should consignment shops give receipts?Our consignors don’t need (more…)

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