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Posts Tagged ‘employees’

Should you lend your employee that money?

Posted in Shopkeeping talk, tagged , , on November 3, 2014|

Bosses can be seen as Ms. or Mr. MoneybagsWhat do you do when a staffer or even a volunteer comes to you, asking to borrow… short-term or longer…. money?

It’s a scenario worth (more…)

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Wanna get good at hiring? Here’s 4 ways:

Posted in economics of resale, Shopkeeping talk, tagged , , on August 6, 2014| 2 Comments »

I picked up an issue of Inc. magazine at the dentist’s the other day, and against my better judgment, read their “Human Resources” article.

Resalers' Resource List: Your Employee Handbook

Click to learn more.

(I know that this is the accepted terminology, but DANG I hate it. Humans are NOT resources.)

But this little snippet by blogger Suzanne Lucas, AKA The Evil HR Lady, entitled

4 Ways to Get Good at Hiring

really says (more…)

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Help your new store manager succeed

Posted in Shopkeeping talk, tagged , , , , on April 5, 2014|

Help your consignment or resale manager succeedDoing some research for a consultation client store, I found these 6 steps in developing a manager that all shops could use:

I would love to have a quarter for every new manager I’ve seen flail and flounder in his/her new job. Since in most cases each was promoted because he/she is a great individual contributor but has little if any management experience, it’s not too surprising when that person takes a while to find his/her footing.

(more…)

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How good a boss are you?

Posted in economics of resale, Shopkeeping talk, tagged , , on September 17, 2013|

To thrive, a consignment shop owner needs good staff members, says TGtbT.comIt’s a given.
If you are a consignment, resale or thrift shopowner, you are going to be a boss.
If not right away, pretty darn soon. There’s just too much work (more…)

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Do your staffers “share”?

Posted in economics of resale, Shopkeeping talk, tagged , , , on August 28, 2013| 3 Comments »

Here's how to share

I’ve shared this with you before… share it with your employees and volunteers.

If your consignment, resale or thrift shop uses Facebook to gain attention for the business, do your staffers share these posts with their FB friends?

Why not?

Of course, you can’t “make” them intermingle their professional life with their personal life… and no doubt there are staffers in some shops whose Facebook “personality” would fry your brains…

but if you expect them to recommend your shop to their friends and to speak well of the place they work, wouldn’t you expect them to boost the business once in a while on their social media?

Why not suggest it, next time you’re doling out those bonuses for beating the sales figures you’ve set as a goal for the day, week, month?

“Gosh, look at what we’ve profited from increased business this week. Bet it was those shares you guys gave the shop on your Facebook pages… well-done!

Or, of course, the alternative. “Gee, we didn’t make our projections last month. I’m just wondering if we’ve all been sharing the social media about the shop that [I / we/ Sam over there] works so hard on… what do you think? A “share” here and there? Could that be your social media motto to keep your job rewarding?”

BTW, click through on the graphic above to louisem.com. I think you’ll find her entire blog most helpful, if you’re spending a lot of time making social media pay off in your shop.

So what do you think? Is asking those who work with you to help promote the shop online, just as you expect them to speak well and often about the shop in real life, a reasonable thing for a boss to do? Or are there reasons you don’t want to ask this of them? Comment below, if you have an opinion you’d like to… well…

share.

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