I was thumbing through a clothing catalog the other day and came across this description of a pair of pants: one of the pluses of this garment, a feature I was sure to love, a reason to buy these pants, the copywriter wrote,
is that they are “pocket-free.”
What an interesting concept…and a useful one.
Here’s what Andy Sernovitz had to say on the subject:
Focusing on what you don’t have, don’t waste, or don’t use can set you apart. When Amazon decided to do away with the extra plastic and oversize containers, everyone was talking about what their “Frustration-Free Packaging” didn’t have. If you’ve got an efficient advantage that removes unnecessary excess or saves time, highlight it and help people talk about it.
The Lesson: Great conversations can sometimes be about what you don’t sell. (read the whole article)
“What you don’t have, don’t waste, don’t use”…how perfect is that focus, especially for the resale industry? Bet you can think of lots of POSITIVE messages about what your shop DOESN’T HAVE!
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