Deja Vuesday
where you can visit a gently-used blog post in case you missed it the first time. It’s even better the second time around.
Well, are you tired yet (more…)
Posted in Deja Vuesday, Shopkeeping talk, tagged resale shopkeeping, small business on April 10, 2012|
where you can visit a gently-used blog post in case you missed it the first time. It’s even better the second time around.
Well, are you tired yet (more…)
Posted in 5- Minute Fixes, Shopkeeping talk, tagged perceived value, resale shopkeeping, small business on April 9, 2012| 1 Comment »
The idea behind UPOD is that people are most favorably influenced by great service they don’t expect, rather than great service they do expect. (Emphasis mine.)
Now that’s the secret to great word of mouth. Without stressing yourself or your staff out.
Just, surprise them. Treat them to those coasters or bangles or whatever they’re debating they want to add to their purchase. Have a cold bottle of water ready to offer that thirsty customer. Hand out store money for their next visit. Offer to snap him in that suit so he can ask his mother-in-law in Topeka if it’s suitable. Grab a pair of neutral slides so she can see how the dress will look when she’s not wearing sneakers.
Posted in Deja Vuesday, Shopkeeping talk, tagged merchandising, resale shopkeeping, small business on April 3, 2012| 4 Comments »
where you can visit a gently-used, recycled, and even restyled blog post in case you missed it the first time. It’s even better the second time around.
It’s a fine line. Find space for all the great stuff you’re getting in, organizing it so it makes sense, display it so it’s appealing to shoppers. Which are you doing? Here’s two Deja Vuesday posts to help you find the most advantageous balance. (more…)
Posted in economics of resale, Not-for-Profit Resale, Shopkeeping talk, tagged perceived value, resale shopkeeping, small business on March 23, 2012| 1 Comment »
Posted in Deja Vuesday, Shopkeeping talk, tagged competition, resale shopkeeping, small business on March 20, 2012|
where you can visit a recycled blog post in case you missed it the first time. It’s even better the second time around.
Is having a large number of consignment, resale and thrift shops in your market area a blessing or a curse?
I’ve always believed (more…)