A shop I know has, as many of you do, a fishbowl drawing as a regular, on the sales counter feature.
You know
“Put your name in the bowl and once a whenever, we’ll draw a name for something-or-other.”
Problem is, (more…)
Archive for October, 2014
What a waste of a fishbowl.
Posted in economics of resale, Shopkeeping talk, tagged customers, promotions, resale shopkeeping on October 15, 2014| 4 Comments »
Fashion Hacks for your Staff
Posted in Shopkeeping talk, Teeny Tips, tagged customers, resale shopkeeping, starting a consignment shop on October 8, 2014| 2 Comments »
Most of these, you probably already know… but chances are they will be new and fresh and AMAZING to your consignment or resale shop staff.
I must admit, the tea-bag-in-sneakers is a new one on me (not that this fashion plate ever wears sneakers, yet alone has stinky ones. Marabou mules are my preferred foot attire.)
15 Fashion Hacks
Happy Customer Service Week
Posted in Shopkeeping talk, tagged customers, resale shopkeeping, shop local, small business on October 6, 2014|
It’s Customer Service Week October 6-10 (I wonder why their “week” consists of 5 weekdays. Just saying….)
I know my resale, thrift and consignment shopkeepers don’t need to be reminded about customer service and that they practice it no matter what the date... but JUST in case (more…)
Get Them In and Keep Them Coming Back!
Posted in Shopkeeping talk, tagged resale shopkeeping on October 5, 2014|
We love Halloween in the resale biz, because we see new faces coming in, looking for costumes.
New faces who normally wouldn’t even think of shopping secondhand.
It’s SO much fun to put your best foot forward and see these consumers converted right before your eyes by your professional, appealing selection and presentation of your merchandise, isn’t it?
But once is not enough.
You have to keep them coming back, and back, and back, until coming to see “what’s new at the used shop” is a every-week part of their lives.
We found a good “refresher” article on how to help this process along… the point that is especially pertinent to the resale business? That I see neglected by consignment, resale, and even thrift shopkeepers (yikes! imagine!) all the time?
Number
Fleshing out your shop’s e-skeleton.
Posted in Functional Friday, tagged advertising, resale shopkeeping, social networking, web on October 3, 2014|
There are at least 7… no, make that 20… places on the Internet where you can list your business for free.
In fact, your business is probably there already
but in “skeleton” form. Flesh out (more…)
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