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Archive for the ‘5- Minute Fixes’ Category

Is mum the only word for your social media pix? TGtbT.blog recommends you get chatty!

Is mum the only word for your social media pix?

Are your pictures silent?

That is, do you take shots of your merchandise and that’s it, you just post them on all those social media channels you have so carefully constructed… without a WORD as to what we’re looking at, why we might possibly want it, indeed, what YOU were thinking to bother showing it to us?

Never post “silent” pictures. They are ineffective and worse, they’re annoying to your fans and followers. You’re interrupting them to get their attention, then giving them nothing for their time.

Worried that you’ll have nothing to say? (This is the weirdest thing about my resale friends… they always fret that there’s nothing to say when I ask them to caption a photo, write a blog post, be social in social media, but DANG! You can’t shut ’em up when they get together in person!)

Well, write this sentence out and tape it to your office wall, your laptop, heck, your forehead:

What’s so FAB (Features, Advantages, Benefits)?

What do I mean? You can use Features, Advantages, and/or Benefits to make your pictures sing! Like:

Features: “The industrial zipper on this lace blouse takes it from ho-hum “sweet” to SWEEET!”

Advantage: “Outfit your new office with this swivel chair and desk for $150 and save your new business startup budget hundreds of dollars on Day One!”

Benefit: Keep the kiddos warm this winter: Our selection of snowsuits and snow boots will have them playing outdoors for hours (ah, blessed silence…)”

See? When your thinking gets FAB, your social media gets results!

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Kate's buddy Cindy of MAM used this for a contest... and its prize!Cindy Valdez of MAM in Houston TX, shared this idea that she used last Valentine’s Day. On the NFP Facebook group, she said, to her fellow shopkeepers, (more…)

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Does Facebook video tempt you, but you’ve never done it, you’re “not a public speaker”, or you’re

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Bummer, right? No matter how cute and interesting and vital your page is, very few of those who follow you will ever be offered the choice to read it. Is there a solution? YES. (Well, MAYBE. Read on…)  (more…)

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One of the best ways to get your business noticed on social media is to ride the wave of popularity… to talk about what everyone’s talking about. (more…)

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Here’s a social media trick that takes 5 minutes and will increase the awareness of your Facebook business page. And that your competitors probably have overlooked.

Add a (more…)

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I write a monthly column called Growing Your Business for the NARTS newsletter. One of them was about being a customer who should have gotten a thank-you note but who didn’t, and the not-so-good taste it left in my mouth.

In response to that column, Kerri asked a good question:

I have question for you Kate–how do we decide WHO to send a thank you to–whether it be a gift, a card, a gift card, etc? With an average of around 40-50 sales per day depending on the time of year, how do I decide who to write to? As you said, your purchase might not have been the biggest sale of the day, but it would still be nice to receive something. Any words of wisdom greatly appreciated–thanks!!

My thoughts on the ROI (Return On Investment) of thank-you notes follows. After all, we can’t write thank-you notes to everyone, so where will it (more…)

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