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Archive for the ‘I’ve been meaning to tell you’ Category

I was early this Saturday for a meeting, and decided to stop by a small consignment shop I’d visited before.

Theda Bara would have been the ideal consignment shop shopper!

Theda Bara, shown here in 1917, would have loved to see your Weird & Wonderful shop racks!

It’s a perfectly-fine shop, and I’ve bought here before, so I thought I might find a treasure or two.

What I found?

(more…)

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I’m not easily freaked out, at least I don’t think I am. But some sights in resale and consignment shops make me shiver… or at least, look in another direction while swallowing hard.

First up, dress forms that imply someone’s been beheaded.
Decapitated children: Things that Freak Me Out by TGtbT/com's Kate Holmes

I’m okay with headless forms, even headless mannequins… but plop a hat on that neckblock or even worse, a big blood red blossom, and I can’t help think “gory movie” or “alien with tentacles instead of a face.” It’s probably just me.

Along the same lines, mannequins missing arms, hands, fingers.
Mannequins missing limbs don't do your consignment or resale image a lot of good, says TGtbT.com

War injuries? Amputation based on too-enthusiastic Black Friday early-bird shopping? Or just a “our merchandise doesn’t deserve a nice display”-itis?

Bins of hangers all tangled. I envision $15 an hour employees leisurely unraveling the mess, one hanger at at time.

Seriously, Kate of TGtbT.com has recurring nightmares about having to untangle hangers.

I spent far too many years of my life in a half-crotch, untangling the boogers. Use a hanger stacker, I want to scream!

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I’ve been trying to keep an open mind. I’ve been trying to rise above it. Heck, I’ve even tried minding my own business!

But the almost-industry-wide practice of charging (more…)

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I’ve collected up quite a few (liar. A whole closet-full.) PDFs from around the web that you might find useful in building, growing, and polishing your shop. Take a moment and bookmark this post in your “Shop Success” file (you do have one of those, right?) because they’re not easy to find, and because, even if you don’t need them today, you will, someday.

Quick resources:

A fill-in-the-blanks employee review from The Retail Doc (as discussed on the NARTS group recently)

Extraordinary Customer Service, a must for your staffers’ reference folders, from Rick Segel

Some deeper reading:

An Introduction to Business Blogging

How to Grow your Business Blog

Kate on your resale shop blog

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I’m sure you’ve all had the experience of seeing yourself, your home… or your store… in pictures and thinking

OMG does it REALLY look that bad?

There’s something about our vision that edits (more…)

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