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Archive for the ‘Shopkeeping talk’ Category

Consignment shops helping Breast Cancer AwarenessIf you want to address this issue through your consignment, resale, or thrift shop, it’s crunch time to start planning. How can you increase awareness, raise the visibility of the cause and your shop, and serve your clientele all at the same time?

One idea: Create (more…)

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when is too much when you're looking up0 prices on the web?I had a great conversation with a consignment shop manager when she visited me at the NFP where I volunteer. She mentioned her frustration that some of her staff were

spending 20 minutes looking up the value of an incoming item on the Internet.

And that most often, the resulting decision, after (more…)

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As the fall season selling time “heats” (you should pardon the word, and the current temperature in many places!), it’s easy to get enthusiastic about how traffic and sales are building.

10 best ways to ruin your resale shop

But that doesn’t mean you should forget (more…)

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We all (well, except for some very, very misguided shopkeepers and thrift store managers) know how wonderful maintaining and using a wish list, or a want list, is for our shops’ reputations.

We show our care and concern by “keeping an eye out” for special items our customers crave, we emphasize the personality of a local shop, we beat the big-box stores hands down…and we get to collect contact info too!

Wish lists are wonderful. It helps you sell (you have a ready-made customer, perhaps), it helps you price (just HOW many people want a Bottega Veneta bag?) and it pleases a customer at the same time. Even if all you can do is contact her saying No Bottega Venetas in this week…but there’s a spectacular soft Gucci clutch in caramel I think you’d like, you show your concern and probably nudge her into visiting and into giving your shop great word of mouth.

As important as these aspects of Wish Lists are, there’s another, (more…)

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A logo is designed to make your consignment or resale shop…even your thrift store…easily memorable.

So why not (more…)

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