Can’t you just SEE this
“Frames” wallpaper, by Graham & Brown, in your shop entry or behind your sales desk?
Archive for the ‘Teeny Tips’ Category
Today’s Teeny Tip: An immediate media gallery for your shop!
Posted in My Favorite Things, Shopkeeping talk, Teeny Tips, tagged display on March 23, 2011|
Hook ’em, Danno! A consignment /resale tip
Posted in Shopkeeping talk, Teeny Tips, tagged sea of sameness on February 9, 2011| 2 Comments »
This fun way to inject a little humor into your consignment, resale, thrift shop was contributed a while back to TGtbT.com:
I have three hooks for clothes in my dressing room.
One says “maybe”
one says “Nope, No way, No How”
and one says “like it, love it, GOTTA HAVE IT!”
My ladies love it and they always chuckle.
–Our thanks to Julie Buckman
Return policies: Are you ticking off 99.9% of your clientele?
Posted in economics of resale, Shopkeeping talk, Teeny Tips, tagged daily operations, resale shopkeeping on January 28, 2011| 8 Comments »
A TGtbT.com Teeny Tip:
An interesting discussion on how to set a return policy, from Groupon.
What might you change, to make your business more customer-friendly?
How much of your return policy is designed to “protect” yourself from the one-in-a-hundred PITA…and is it worth it, to cut into every possible sale that goes south when the customer realizes “all sales are final”?
And how much do you think a return policy costs you…in terms of fulfillment, and in terms of reaching out to your customers and building their confidence in your business… and in terms of advertising expense. Since I have always maintained that the cost of satisfying a customer is PART of your advertising and marketing budget. Satisfy her for a $15 cost, or spend $1500 on TV ads… hmmm…
Just something to think about….
Read more Teeny Tips from Too Good to be Threw
Now that you have a little time…
Posted in Shopkeeping talk, Teeny Tips, tagged daily operations, resale shopkeeping on January 11, 2011| 1 Comment »
Here’s a Teeny Tip from Too Good to be Threw, Products for the Professional Resaler Snow still eating into your shop’s traffic?
Great!
Here’s a task you can do, on and off, until you have a finished
Policies and Procedures Manual
for your current or potential staff. As you do (or run through, in your mind, if the weather’s keeping everyone away today!) each task, write it down, step by step, in detail. Such as
- Greet incoming supplier
- Take items from her/him
- Remark on how good she/he must feel to have sorted out some underused possessions
- Verify consignor’s number. Double-check that all groupings are clearly labeled with correct number…
and so on. This is a good start on your policies and procedures manual.
Next, you might want to work on your employee manual, where you set down your expectations and duties of staff. Resources for this: Some generic information is linked on the TGtbT Links Page.
If managing, training, and overseeing staff is something you need to get proactive about, TGtbT has an amazing DOUBLE Product for the Professional Resaler to help.
Not in the mood to do this Teeny Tip? Choose another! More Teeny Tips for consignment, resale, and thrift shops. Or add YOUR Teeny Tip here by commenting!
A TGtbT Teeny Tip for Consignment, Resale, and Thrift Shops
Posted in Shopkeeping talk, Teeny Tips on January 5, 2011| 1 Comment »
A TGtbT Teeny Tip:
If you don’t have to track stock numbers on your jewelry or head bands or sunglasses or candles, and if you are having attractive price tags or header cards designed…color-code them by PRICE for easier tagging and shopping. Save one color for use with unusual price points (as in White Tags: Special Pricing) , but really, isn’t most of your selection within a specific price range?
A tiny timesaver, to be sure, but a powerful one.
A few more TGtbT Teeny Tips, if you have another teeny bit of time…
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