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Now I bet you came here expecting me to commiserate with you about not enough customers. (There, there, dear, it will get better.)

But really, I want to talk about your

bare shelves.

If you’ve sold down your stock for the holidays, and stopped re-stocking with winter items, maybe your shop looks like this:

A non profit thrift store that needs some fluffing up

It’s a truism that empty shelves, or racks, look forlorn and picked over, and your shoppers will feel like the only thing “left” is stuff nobody else wanted… i.e. trash. So January needs to be spent

“fluffing up”

… using the merchandise you have to make your sales area look not only full of treasures, but intriguing and inspiring too. Like this:

Merchandising end caps in a thrift store

Now, fluffing up empty fixtures may involve removing some excess racks and shelves from the sales floor. If you have folding racks or removable shelves, that’s no problem.

But what if you simply must leave your sales floor layout as-is?

What can you do?

Racks: Remove an arm from 4-ways. That allows you to fluff up on the remaining 3 arms. Or switch the arms from straight rods which need 10-20 items to look full, to waterfall arms which hold 6 or 8 hanging items.

Make a 2-way rack into a scarecrow displayer by putting both straight arms at the same height, forming a T. Coats, long-sleeve dresses, and the like look like they’re intentionally displayed… especially if you snuggle up a small table (or upturned large basket) to hold a trio of accessories.

Make shelves look fuller with the addition of underlays.

Baskets and placemats

These baskets normally reside in a big dump table in the back of this thrift store, but for our fluffing exercise, we pulled them out, used fabric remnants and for-sale place mats to give some weight to the display, and added a little clock and some brass bookends for textural interest. Lots of appeal, even with low merchandise levels. We didn’t have to move the heavy gondola off the sales floor, and it’ll be ready for next month’s influx of new-to-us goods in a snap!

That’s the way to fluff!

Delegating responsibility can be a consignment or resale stumbling block.Lots of consignment and resale shopkeepers have trouble delegating.

Even more shopkeepers think that since they don’t know how to delegate effectively, they might as well just do everything themselves.

Such fears can actually Continue Reading »

august2008This post has zilch to do with the consignment and resale industry.

It has everything to do with how blessed I feel at the start of a new year.

This is the kind of guy he is:

* On New Year’s Eve morning, he goes out barefoot* to change the Christmas lights timer from turning off at midnight, to turning off at 2am. “People will be coming home late tonight and they’ll enjoy our lights.”

* Cleaning up the kitchen after the roast chicken dinner, he carefully cleans and sets aside the wishbone to dry so we can wish upon it.**

* So okay, it was 70 degrees. Still, he went barefoot.
** But he cheats when wishboning. Doesn’t matter, we wish for the same thing: health and happiness to the other.

I hope you are all blessed with as wonderful a life partner as I have.

Recycle some resolutions for your consignment shopHappy New Year, everyone! On this day of reflection and resolution, our industry minds naturally turn to re-use, re-purpose, and re-consider.

So here’s a little recycled New Year’s Day gift from me to you: a recap of some resources you might use to refresh your consignment, thrift or resale business in the New Year!

Thanks Tara, for this great idea: Getting your social media followers to Continue Reading »