The paradox of a complaint is that is an attempt by your customer to Continue Reading »
Posted in Shopkeeping talk | Tagged consignors, customers, small business | 8 Comments »
Some people call it “taking a survey.” Some call it interviewing your consignment, thrift or resale shop customers. Since it’s Continue Reading »
Posted in Shopkeeping talk | Tagged consignors, customers, resale shopkeeping, small business | 1 Comment »

Here’s a tip from Kate: Don’t post every picture you took to your FB albums. Select a few that show your items to the best advantage.
Interested in becoming better at Facebook?
There’s a LOT of info out there on the web, and you could be investing a lot of time (some consignment and resale shopkeepers tell me they spend more than 3 hours a DAY tweaking their Facebook pages!) without the return on investment you would like.
Here’s some time-wise help that Continue Reading »
Posted in Shopkeeping talk | Tagged advertising, small business, web | 2 Comments »
Is this a fun way to show some consignment or resale merchandise? Truly inspiration for your next merchandise shots!

Now THAT’s the way to photograph your goods. (Don’t worry, you don’t have to have a yard with tropical greenery. Maple trees work. As do chain link fences. Or even a graffiti-scrawled wall. Depends on your merchandise and your store’s image!)
See how much more wonderful those dresses look rather than

Nuff said? What are YOUR tricks for quick shots you take to post on your blog or on Facebook? Comment below and earn yourself some brownie points!
Posted in economics of resale, Shopkeeping talk | Tagged advertising, blogging, perceived value, web | 6 Comments »
Saw this cute idea for a tiny Valentine’s gift,
and thought it could be perfect for Continue Reading »
Posted in 5- Minute Fixes | Tagged consignors, customers, sea of sameness |


