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Is a cash register too limiting for your business? (After all, it’s a pain to pack up for an off-site show, and there’s no Your consignment shop might need a dongleelectrical outlet for it during your sidewalk sale.)

Is the POS Continue Reading »

Kate's got a recipe for your Halloween success

Kate’s got a recipe for your Halloween success

Yesterday here on Auntie Kate the Blog, we had the grand unveiling of the TGtbT.com Pinterest Board,

Halloween in Resale & Consignment.

Lots of visuals there to help your thrift, consignment or resale shop be the hit of the town!

Today, we unveil not ONE but TWO Pinterest Boards over on HowToConsign.com’s Pinterest, that you can direct your viewers to, even if you aren’t a HTC Sponsor. After all, we all deserve some Halloween fun, resale-style!

Costumes from Consignment & Resale Shops

and, for home decorating ideas (hey, I won’t tell if you use them in-shop as well)

Celebrating, Thriftily

which will have holidays added to it (can’t wait for you and your resale shop fans to see the ideas!) as the “buying season” for that holiday approaches, so keep it bookmarked.

Delight and inspire your customers by linking (from your blog, Twitter, or Facebook or in your next broadcast email) to the entire collection of consumer-oriented HTC Pinterest Boards (use the link http://pinterest.com/howtoconsign/ ), an individual board there like http://pinterest.com/howtoconsign/halloween-costumes-from-resale-thrift-finds/, or an individual pin like http://pinterest.com/pin/105834659964264406/

Pat yourself on the back for inspiring resale shops across the continent (if your shop is already a Professional Resaler Sponsor of HTC) or thank a shop who already is a HTC Sponsor (they’d welcome your shop to the Directory, ’cause the more, the merrier for all!)

Halloween in resale is more fun than a barrel of witches!You’ve heard it from Auntie Kate before, you’ll hear it again. Halloween, NOT Christmas, is the big

reputation-building, most fun, and most profitable time of year.

And just to give you a little holiday spirit (yes, a pun, I know. Go with it) Continue Reading »

Staffing Your Store, a guide for consignment, resale and thrift storesAs your shop grows, having staff, whether paid helpers or volunteers, is vital. One person, even the most motivated shop owner, can’t do it all, and do it well enough to make the shop truly grow and succeed. Many entrepreneurs have a difficult time “managing” people, but it’s really just common sense, as these tips, from Team Work: Staffing your Store, show.

 

To build a good crew that’s happy and productive, assign staffers where they are most effective. One person may be very good at dealing with one type of customer. Another might be more of a detail person, good at keeping your records straight. Perhaps that shy member might love to do displays or change hangers and mark down and straighten stock. Don’t force someone to do a task that he or she cannot handle. Watch for subtle clues that a worker does or does not enjoy a given task.

A coffee maker, microwave and refrigerator will save money, encourage healthy eating habits, promote staying in-store for lunch, and save time by cutting down on “Can I run get a Coke?” requests.

Have your staffers been working long hours for something special going on at work? Send the staffer’s spouse/partner a thank-you gift when your staffer has been spending an extraordinary amount of time away from home. Flowers or a “dinner-for-two” certificate will tell that spouse that you appreciate her or his patience!

Your Employee Manual: A Resaler's Resource List

Now INCLUDED for one low price in our Product for The Professional Resaler, our TGtbT Resaler’s Resource List: Your Employee Handbook . A compilation of sources to help you write your employee handbook.

Look at all those potential fans of your resale shop!Here’s the set-up:

What do office workers have in common with resale & consignment shops?

And here’s the punch line: Continue Reading »