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A gift from me to me: From my favorite consignment shop who believes in GOLD, not in AUYears ago, I visited a shop and saw the owner sorting her sold tags for posting. (Now don’t you roll your eyes at me; this was pre-consignment software.)

But these weren’t tags, they were FRAGMENTS of tags with itty-bitty little writing on them.

The owner was getting three Continue Reading »

The winner of last week’s Wacky Wednesday Giveaway is…The consignment shop winner at Auntie Kate the Blog this week is Top Drawer in PA!

Cindy of  The Top Drawer Consignment in York PA!

whose family red jacket has passed through at least 4 women in her family…(did it skip a generation, or was your mom too Continue Reading »

Honor your customer's confidence in you...have something they WANT when you email them.

Here’s 2 emails I received recently from major companies. They sent it, I opened it, they had my attention…

and they blew it.

Dear Amazon.com Associate,
It’s time again for referral fee payments to our Associates! This month, we have sent payments…
You did not earn any referral fees during the last payment period.

Gee, thanks for telling Continue Reading »

It pays to pay attention to what they're saying about your consignment shopIt pays to read closely everything reporters write in a newspaper article, bloggers blather on about, even what you might overhear at the grocery or a party. Here’s one that inspired me:

Shoppers who’d be embarrassed to be seen in a resale store should take a look.

This reporter was genuinely Continue Reading »

Planning what you WON'T do in your consignment or resale shop is important too!(Don’t miss the companion piece to this post, If I started today…)

Planning what you WON’T do in your shop is as important as what you will do. Here’s my top picks for things I wouldn’t do. See if you agree.

* I wouldn’t name Continue Reading »