If you are a savvy shopper, and know pretty well how much what will sell and how much it will sell for, you can do well in the consignment business.
That’s what one blog says. Alas, this type of info is JUST what some folks Continue Reading »
Posted in economics of resale, Shopkeeping talk | Tagged Products for the Professional Resaler, resale shopkeeping, small business, starting a consignment shop | 2 Comments »
If your shop has more than one room, the entryway/ passage can be a real WOW factor… without interfering with their browsing pleasure. Doing something to lead folks in makes for an enjoyable and memorable shopping experience.
Which leads to more Continue Reading »
Posted in Shopkeeping talk | Tagged display, resale shopkeeping |
Okay, I get it.
Your shop’s so busy, you’re lucky to snap a shot and post it on social media, yet alone do as Kate suggests: brand your photo with your shop name.
One more step is just one step too far? Don’t care to take the time to let folks know that it’s a photo from YOUR business?
Then do asRose Marie Banner does here on her Instagram.
Put a SIGN in the darn photo.
Kudos to Rose Marie!
Posted in Kudos: Ideas to inspire!, Shopkeeping talk | Tagged advertising, Facebook, resale shopkeeping, success, web | 3 Comments »
When things get more difficult we start to ask some of our employees to wear multiple hats. That’s the right thing to do but be aware that just because they are good at one thing doesn’t mean they are good at everything. We can turn a strong employee into a weak one by giving them a job they can’t do well. — Rick Segel
Let me tell you about Erica. She was the modelemployee. Literally.
She was a model. She was the star of our selling floor. She did great work for us in a shop-resale video. She dressed great, looked spectacular, made our customers look and feel like models themselves.
But we knew from Day One not to let her help incoming consignors (she couldn’t keep the steps of checking them in straight) and shortly thereafter, we literally BANNED her from the sales counter. Handling financial transactions was, well, not on her radar.
She adored selling; she adored putting wonderful outfits together. But had we required her to wear all the hats the rest of us wore, she would have dissolved into a red-haired puddle (a cute puddle, but still a puddle) of misery.
Erica was the first, and one of very few, staffers I ever had whose job description was so circumscribed. Had I required her to wear all the hats the rest of us did, not only would those crimson curls have ended up squashed… so would her spirit and her effectiveness.
Now not every shop has the latitude to work with someone whose talents are spectacular in one area and non-existent in another.
But if you’re lucky enough to have a stellar performer, let her (or him) shine.
Posted in Shopkeeping talk |
Yummy baked risotto. It ain’t traditional, but it’s quick and easy and infinitely variable.
Traditional risotto calls for standing at the stove stirring for at least half an hour.
Which is the last thing Continue Reading »
Posted in Shopkeeping talk, Slices of (my) life | Tagged word of mouth | 2 Comments »
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