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Posts Tagged ‘customers’

If you want my opinion (and you do)…

Posted in Shopkeeping talk, tagged , , , on August 12, 2012|

Do a customer survey to improve your consignment, resale or thrift shopLooking to find out what your customers… and perhaps even their friends… think about your shop, or would like to see you offer or change?

A properly-written, disseminated,  and interpreted online (and/or in-store!) survey (more…)

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Are negative comments hurting your feelings… and your business?

Posted in economics of resale, Shopkeeping talk, tagged , , on August 7, 2012| 5 Comments »

Consignment, resale, thrift shopkeepewrs need to deal with negative commentsIt’s inevitable. If you deal with the public, you’re going to get negative comments on the web.

Often. From all quarters.

All of these will hurt your feelings; many have the potential to damage your consignment, resale, or thrift shop.

So be prepared and know how to handle it.

Here’s (more…)

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Optimizing your Web Site for Resale Shoppers, Day Three: Are you asking them to do what you want them to do?

Posted in Shopkeeping talk, tagged , , , on August 1, 2012| 4 Comments »

We’re in the middle of a mini-series of posts about making your consignment, resale, or thrift shop’s web site do what you want it to do:

to get shoppers into your actual, physical, bricks-&-mortar, REAL store.

Today, let’s take a close look at what your site is doing to (more…)

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Now, HERE’s a resale shop with a personality!

Posted in Really good ideas, Shopkeeping talk, tagged , , on July 13, 2012| 1 Comment »

This post appeared on my news feed on Facebook a few weeks back. Maybe it did on yours, as well.

Karen is sending out an S.O.S.!!! Our VP in charge of toys is on vacation and we need help putting together this army of Power Rangers! Bring in your boys to help us with the toys!

I loved the whole concept so much, I shared the photo and added this comment to my consignment and resale friends:

What a PERFECT way to get moms with kids in the shop, just as the summer starts… and to build community! Won’t the kids have FUN! Make a NOTE of this… I LOVE IT, which is suitable since it’s LOVE IT AGAIN!

Monique answered: The kids have a ball when they patiently try to “teach” us how to play. And that, of course, is just such fun for all of us here in the shop!

Love It Again is a Sponsor (Proud, I hope!) of HowToConsign.com, and you can visit her live link and Facebook link on our Directory of Professional Resalers.

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Blogging for Resale Shops

Posted in Really good ideas, Shopkeeping talk, tagged , , , on July 2, 2012| 2 Comments »

Ever wished you could just invite those Facebook “friends” and “fans” for a quiet little cup of tea? Do you feel like your tweets and status updates get lost in the crowd?

Did you know that only 6% (more…)

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