So many things in my life in consignment started out as a benefit to ME… and then I learned they were a BIGGER benefit to my customers.
Like my “New Arrivals” rack. A simple double rack placed near our sales/intake counter, close to our dressing rooms, where we put tagged, but not yet fluffed and hanger-changed, new arrivals. It was really for OUR convenience… a place to stash almost ready to go incoming garments until our part-time, after-school stock girl arrived and changed the hangers, buttoned and tied and put into stock, whatever had come in since opening that day.
But we put a rack sign on it, something like
“New Arrivals: You Get FIRST CHOICE”
and lo and behold…. a goodly percentage of these sold to delighted customers without ever resting shoulders on a shop hanger. Our daily regulars headed for that rack first thing, and were actually disappointed if we’d managed to keep up that day and the rack was empty or nearly-so.
Another thing I created as a benefit to ME, when I started accumulating LINES of potential consignors waiting for attention in my shop, was the Drop-&-Run Kit. I was simply looking to ease the stress of knowing there were people impatiently waiting for my attention… without realizing that being able to simply pop in, and more importantly OUT… was vital to my best consignors. That’s why I call our Drop-&-Run Kits
“the best thing you can do for your consignment shop.”
I know you’ll agree!
Auntie Kate The Resale Expert 