When was your last Random Act of Kindness?
Did you offer the free use of a punch bowl to a charity who only needed it for one evening… buying it from your consignor, then putting it in the store account for sale when it was returned?
Did you (more…)
Posts Tagged ‘small business’
Random Acts of Kindness: How they fit into your consignment or resale shop
Posted in Shopkeeping talk, tagged small business on February 28, 2011| 5 Comments »
You probably already have enough customers
Posted in economics of resale, Shopkeeping talk, tagged Products for the Professional Resaler, selling, small business on February 21, 2011|
You probably already have enough customers.*
A customer in motion stays in motion.
Persuade current customers to buy more, more often, for more.
Turn a current customer into a more customer.
To keep and develop (more…)
Consignment, resale, thrift shop Sundays
Posted in I've been meaning to tell you, Shopkeeping talk, tagged small business, success on February 13, 2011| 2 Comments »
Sundays, for many of us, are for examining the larger picture. Whether in a place of worship or within your own soul:
Are you doing what you are meant to?
If you as a resaler, whether you own or operate (more…)
Ah, the lost art of customer service.
Posted in economics of resale, Shopkeeping talk, tagged customers, small business on January 26, 2011| 2 Comments »
“Tell me what it is you do for a living again?”
A real-life scenario of customer service.
Scenario: I get yet another “time to renew” letter from the Hearst Corporation, publishers of such fine magazines as Popular Mechanics and Seventeen. We will set aside for the moment, their strong-arm tactics that so many have complained about (1.11 million and counting) , and the fact that they never tell you precisely what you have already paid for and what they are dunning you for today…
Right now, all I wanted to do was renew.
As much as I (more…)
Creative Consignment, Rad Resale, Knock-em-dead NFP
Posted in Not-for-Profit Resale, Shopkeeping talk, Teeny Tips, tagged daily operations, resale shopkeeping, small business on December 17, 2010|
Creativity can build your business to untold heights. And it can inspire a new zest in your life as well. Who wants to do the same-old same-old over and over again? Maybe it’s time to flex your business muscles and explore new challenges for 2011.
But learning to be creative with your resale business. That’s a challenge! Here’s Step #1 from one of TGtbT.com’s mini-Products:
Business-building creativity in 4 easy lessons: #1
First, identify new markets and opportunities.
Pay attention to the world around you. Are there trends to be taken account of? Is your market changing, and how can those changes help your business?
For example: What do people want to buy from you now, that might be different from when you first opened your shop? How do potential clients learn about you? Is the trend towards ever-cheaper quality in consumer goods going to impact your business and what can you do about it?
Steps 2, 3, and 4 on how to build your business by getting creative are in your copy of 101 Daily Tips for a Better Shop. Don’t have a copy yet? It’s available for Pretty Darn Quick download on Too Good to be Threw’s “Lunch with Kate” Page.
Illustration from sixthman.net
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