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Posts Tagged ‘web’

As you can imagine, I see a LOT of resale, consignment and thrift shop web sites. And I’m always on the lookout for good ideas and designs, and most of all, functionality, on these sites.

So here’s the Top Ten as seen this year, in my opinion. Take a look…then VOTE! Please notice that I restricted my choices to (more…)

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welcome door(This post is a follow-up to The Trap of Twitpic.)

What’s the point of adding a graphic to your Twitters?

If it’s to intrigue, entice, and encourage folks to visit your consignment or resale shop, I suggest you post (more…)

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What a waste of a web site.

madisonrosematernity

New maternity resale shop. New site. Totally wasted. Take a look at it then come back.

You back? Your impressions of what the shop might be like? Willing to traipse on over there?

Would you be more likely to go if (more…)

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Got a blog for your resale or computertoessmallconsignment shop? Great! It’s a wonderful way to build connections with your loyal clientele, and a way to share information, ideas, suggestions and tips with both your regulars and with others throughout the Internet.

But has it been a while since you’ve made a message on your business blog? Is it because you can’t think of a thing to say? (Although I have never YET met a resale, thrift, or consignment shop owner who was lacking in interesting conversational gambits when face-to-face with a shopper!)

Blogging, which is literally FREE, exploits the biggest ADVANTAGE your shop has over “the big boys.” What’s that? (more…)

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we-we-we all the way home: they NEED to know what's in it for themWe talked about WIIFM a little while back. Well, recently, I ran across two most grievous examples on resale shop web sites of WII-FM not being on your playlist.

First example: At [name deleted], we have our own unique sense of style. We know what sells in our store. Please respect our right to accept items accordingly.

Well, kiss my grits, is my reaction to the attitude expressed in those few words. No way I am going to subject myself to that mentality. In fact, I wouldn’t even shop there.

Example from another site, this time in a FAQ: How does [name deleted] decide what to sell my clothing for? Answer: …we are aware of what is currently popular with our customers. We know the market and what is in demand and what is not.

Huh? Now, maybe I’m just sensitive, but doesn’t that smack of Don’t make me get out the flying monkeys ? As in, shut up and obey?

It’s NOT all about “we.” It’s about ME. Simple, simple rewordings of these would make the client feel more welcomed, more willing to participate…and less ready to do battle.

Or they could continue to we we we all the way home…or into bankruptcy court.

Further reading on we-we-we statements

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