Posted in Shopkeeping talk, tagged Halloween, holidays on August 31, 2012|
You’ve heard it from Auntie Kate before, you’ll hear it again. Halloween, NOT Christmas, is the big
And just to give you a little holiday spirit (yes, a pun, I know. Go with it) (more…)
Posted in Shopkeeping talk, tagged employees on August 29, 2012| 11 Comments »
As your shop grows, having staff, whether paid helpers or volunteers, is vital. One person, even the most motivated shop owner, can’t do it all, and do it well enough to make the shop truly grow and succeed. Many entrepreneurs have a difficult time “managing” people, but it’s really just common sense, as these tips, from Team Work: Staffing your Store, show.
To build a good crew that’s happy and productive, assign staffers where they are most effective. One person may be very good at dealing with one type of customer. Another might be more of a detail person, good at keeping your records straight. Perhaps that shy member might love to do displays or change hangers and mark down and straighten stock. Don’t force someone to do a task that he or she cannot handle. Watch for subtle clues that a worker does or does not enjoy a given task.
A coffee maker, microwave and refrigerator will save money, encourage healthy eating habits, promote staying in-store for lunch, and save time by cutting down on “Can I run get a Coke?” requests.
Have your staffers been working long hours for something special going on at work? Send the staffer’s spouse/partner a thank-you gift when your staffer has been spending an extraordinary amount of time away from home. Flowers or a “dinner-for-two” certificate will tell that spouse that you appreciate her or his patience!
Now INCLUDED for one low price in our Product for The Professional Resaler, our TGtbT Resaler’s Resource List: Your Employee Handbook . A compilation of sources to help you write your employee handbook.
Posted in economics of resale, Shopkeeping talk, tagged competition, profit, selling on August 27, 2012| 4 Comments »
Here’s the set-up:
And here’s the punch line: (more…)
Posted in Shopkeeping talk, tagged ecology on August 26, 2012|
Let’s face it.Sometimes we’d like to buy something other than Chinese cr#p at a soul-less big box, but no one (more…)
Posted in Shopkeeping talk, Teeny Tips, tagged accepting, consignors, web on August 23, 2012| 41 Comments »
I feel sorry for small consignment shops. Really. I feel their pain about the lack of space, about the logjam of summer clothes still in-date and fall consignments pouring in. Really, it can be a time of year when you just wanna bar the door.
But seriously, this message, (more…)
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