Ever wish you could come up with a good, quick, polite answer to the perennial question, “Do you have sales?”?
My reply (which isn’t (more…)
Posted in Shopkeeping talk, tagged coupons, markdowns, selling on August 4, 2011| 5 Comments »

My reply (which isn’t (more…)
Posted in Shopkeeping talk on August 3, 2011| 27 Comments »
A resale shop which buys outright (anything or everything) should (more…)Posted in Shopkeeping talk on August 3, 2011|
Someone was trying to explain this to a group of Conference attendees, and even we had a
this to customers so they (more…)
Posted in Shopkeeping talk, tagged resale shopkeeping, Twitter on August 2, 2011| 2 Comments »
Did you miss this HowToConsign tweet?Probably. An awful lot of consignment, resale, and thrift store folk don’t follow the tweets that HowToConsign.com puts up that are aimed at consumers… your potential shoppers and suppliers.
You probably didn’t see this tweet. And it’ll inspire, amuse and motivate you in your business. So I’ll repeat it.
Posted in economics of resale, Shopkeeping talk, tagged daily operations, employees, resale shopkeeping on August 2, 2011| 1 Comment »
The absolutely top, hands-down winner of the most detested job of any boss is firing people.
Even when the person being fired has been a drag on the business, has degraded the vision you’ve had… even if that person was stealing (not only her/his paycheck, but actual stuff)…
No one looks forward to firing staff members.