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A NFP thrift-store shopkeeper writes: Consignment and thrift shop incoming

Needing some advice on processing donations. Our hospital thrift shop has a lovely, good-sized, well-lit store. BUT … the area to process donations is very small and piles up quickly with, on late Saturdays, yard sale castoffs and sometimes very heavy items. We’re all volunteers, nearly all women, and nearly all in our 60s to 90s!!! How do you manage your piles, in other words?????

Let’s go with the piles metaphor: Applying some Preparation H should do the trick!

First off: Have your H ready-to-go. Depending on how you manage your price tags, HANDY could help move salable goods from piles to perfection. Pre-prepared tags, stored next to where your piles accumulate, could cut tagging and decision-making down to seconds. Whether you store pre-printed price tickets in manila envelopes push-pinned to a corkboard, or have shoeboxes full of $5, $7, $10 tags, just having them to choose from means that bundle of jeans can be dealt with immediately… before they get buried beneath another pile of incoming.

Another H to hep move mounds to desirable merchandise: Think HYGIENIC.. as in cleaning things up so they are sales floor-ready. While I am not always a fan of pre-dampened cleaning wipes, these may be called for in a pile situation: Wiping down those florist vases with glass-cleaner wipes, or wooden goods with a polish wipe, could quickly diminish the incoming catastrophe. On Monday, these lick-and-a-promise goods can be more carefully groomed on the ales floor as volunteers chat, straighten, and cashier.

Then there’s the HORROR aspect of Preparation H: Things that should never have been donated to your cause to start with. You know what I’m talking about: the soiled undergarments, broken figurines, singleton dinner plates. Be relentless in trashing these… don’t be tempted to put these items aside  “to deal with later.” As anyone in the resale industry knows, later never comes. Spend your, and your volunteers’, time on what will raise funds, not sap energy. Sure, maybe that dinner plate will sell for a dime, but is it worth the work and floor space?

Does your resale, thrift or consignment shop have an active Pinterest presence?

Maybe you’re afraid you won’t have enough to interest your audience?

Nonsense.

Let me take you on a whirlwind tour of Continue Reading »

A little graphic to make you smile…
All you need is love & a couple really cute outfits, says TGtbT.com

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This is the shop I started my illustrious career in. Click to read about me as a kid.

This is the shop I started my illustrious career in. Click to read about me as a kid.

Open or closed? is the question when shopkeepers start talking amongst themselves about holidays.

Here’s a simple guide to whether your consignment, resale or thrift shop should be open, or close Continue Reading »

Great tips for consignment and resale shops!These 50 tips from Kizer & Bender are as applicable to consignment, thrift and resale shops as they are to craft stores, which was the target market for this 2008 article.

I especially see the need for tips #9, 21 , 25, and #45 (including the assumption in that tip!) in the shops that I have visited over the years.

#17 I once saw used in a very profitable non-profit thrift store, and WOW! the difference it made in sales and volunteer pride and retention!

Which will you be working on to increase store traffic in your shop?

Read the article, then come back and comment!

Our thanks to traxia.com, who brought this article to our attention.

 

 

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