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The other day, I got THREE: count ’em, THREE! emails from consignment, resale and thrift shops which

threw my privacy to the wind.

That’s right. They Continue Reading »

Do a customer survey to improve your consignment, resale or thrift shopLooking to find out what your customers… and perhaps even their friends… think about your shop, or would like to see you offer or change?

A properly-written, disseminated,  and interpreted online (and/or in-store!) survey Continue Reading »

Too Good to be Threw uses Pinterest

Click to see how TGtbT.com uses Pinterest to appeal to its customers

Pinning is the perfect way to “say” a thousand words with one carefully chosen graphic.

Remember, people like pictures. If you’re not cross-linking your Pinterest with your other internet presences, you’re not using social media to the max.

I love the various boards, and the pins, on Best Bib and Tucker’s Pinterest page. Gathered here, all sorts of ideas that a shop’s target clientele would be interested in.

I’m still, after 10 minutes of scanning their web site and social media, totally flummoxed as to whether they actually HAVE a shop to shop in, but still, great boards, folks! Thanks for serving as a good example!

Gentle readers, are you interested in hearing more about how you can use Pinterest to build your in-store and/or on-line sales?

HowToConsign.com uses Pinterest

And here, how HowToConsign.com “talks” to the public, AKA your future customers…

I’ve collected up LOTS of resale-pertinent info about this. If you’d like me to gather it all together and present it for your use, simply click the “like” button below.

Enough interest, and I’ll make it happen!

An excerpt from Secrets of Successful Resalers, one of TGtbT.com Products for the Professional Resaler.

Instead of a dressing room hook, install a short (18″ to 24″) sturdy brass curtain rod to hang possibilities on. It’s easier for her to see her selections and to keep them neat.

Open 10 minutes early and close 10 minutes late. There’s nothing more irate than a potential customer with an inaccurate watch.

 Offer layaway. It saves a sale when an enthusiastic customer gets carried away; it engenders a return trip which should result in more buying; and it shows your concern for customer convenience and service. Layaways are well worth the space and the minimal extra bookkeeping.

Pay consignors in cash whenever possible. It motivates them into coming in more often, bringing more items and creating traffic. Cash is more readily spent if it’s in hand. Plus, paying in cash will impress eavesdropping customers and prompt then to become suppliers too.

Don’t have a clock visible to shoppers. It will only remind them that time flies, and they’ll stop having fun. . . and buying!

Get your copy of Secrets of Successful Resalers today. Best cheaper-than-lunch purchase you can make. After all, no matter how successful you already are… you want to be ever more successful, don’t you?

Love those Back-to-School, Fall’s-My-Favorite-Season Continue Reading »