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Everyone loves instant gratification! And a bit of “gambling” fun as well.

A scratch-off card, offering a prize (or not) to your shoppers, is a memorable way to have a promotion in your shop. But most of the scratch-off cards you can order are pretty cheesy.

After all, you want a card that ties in with your branding, not one that looks like it was bought at the local convenience store.

That’s why I’ve hunted up a make-your-own-scratch-cards tutorial.

As you’re thinking about the prizes you might offer, remember this absolutely-essential point. EVERYONE must be a winner (my tutorial on how you manage THAT is here.)

And one more possibility: since you put your heart-and-soul into handcrafting these cards, motivate people to hang on to them to remember how much fun it was to shop in your store. You could do this by printing on your cards: Return this for [a discount, a free gift, something!] between [a soon-coming-up date range of 10 or 14 days]

More help with this idea: Teachmama suggests this idea could be a good Christmas stocking stuffer (holiday gift to include in your business holiday greeting cards mailed to your top customers?) and even offers some design ideas for your card.

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Kate’s Miracle SPINAL INSERTION MACHINE. Line up to the left, please, and have your ride token ready for collection.

Ever wish, as a shopkeeper, that you could get a spine, and stop feeling bad when people tromp all over you and then expect you to feel happy about it? That you could stop apologizing for running your business in a way that allows your business to exist?

Well, Kate to the rescue. Here’s a nice Continue Reading »

Facebook cover photos can immediately “place” your shop in viewers’ minds if they’ve already visited or even just noticed your shop in real life.

Or they can set the mood for what the shop might be like.

Kudos to two consignment shops and their Facebook cover photos. First, Sei Bella‘s dramatic photo of their store front in the dusk… which makes the shop look like a warm beacon in the night.

Bonus points for their having added the shop’s address to the photo as though it was part of the backlit sign!

kudos fb cover photo sei bella

And kudos on the other shore of the continent, to Chic to Chic.

Good consignment shop Facebook cover, says AuntieKate.wordpress.com

With the owner in her leather jacket, the pup, and the two staffers in soft pastel clothing, plus the motorcycles in front of their traditional pretty storefront, this photo makes a statement about how chic Chic to Chic actually is!

And just to balance out the two wonderful examples, an OOPS Facebook cover photo. I trust you can see the takeaway a casual observer would receive from this otherwise nice photo!

oops fb timeline photo

Take a fresh look at your resale, consignment, or thrift shop’s Facebook cover. Could it be improved on?

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Okay, it’s true. Your customers are loathe to buy unless they feel they’re getting a deal.

Consumers have been trained into the wait-for-a-discount mode by years of retailers doing nothing, marketing-wise, to increase value, simply relying on price cuts to motivate the opening of wallets. They have even “fooled” the public by overpricing in order to be able to “cut” prices.

So how can you give Continue Reading »

You know how I’m always nagging you to make sure that pedestrians know whose window they’re looking at? If you’ve dithered over Continue Reading »