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Posts Tagged ‘advertising’

I’m like any other customers of yours. I often can’t remember the name of a shop that I want to recommend to a friend. Which means all the good will built up during my visit gets lost before it becomes profit-building word of mouth.

Make sure that never happens in your consignment or resale shop. Ideally, you’ll have chatted with everyone who comes in and be able to comfortably offer your card, “here, take our card to remember us by. See you again soon!”

Yes, business cards work well. But what else can you add?

If you sell (more…)

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I’ve been spending the holiday weekend going through and actually DOING SOMETHING ABOUT all the notes and catalog pages and so on on my desk. (Yeh, I know, I’m a bundle of laughs and a real party animal, aren’t I?)

In amongst the October 2012 notes and the Christmas craft ideas yanked from a 1996 magazine (none of which I have felt moved in the past 17 years to do) were a couple of gems. Here’s one.

A customer of a consignment or resale or thrift shop wrote (somewhere, who knows? I take lousy notes)

How many times have we come out of [Shop Name] doing the happy dance!?!

Doin' the Happy Dance in front of my Favorite Consignment Shop!Would this not be a terrific photo op for YOUR shop? Seize the opportunity, when you have an excited and happy customer in front of you, to get her to pose, in front of your shop, with her purchase on/ in a bag/ on a hanger/ on the mover’s dolly, while dancing/ jumping/ cartwheeling in joy?

Hopefully, your shop name’s in the picture too, but if not, just add it with Picmonkey or Ribbet or whatever.

Think how many ways you can use this:

  • As a Facebook entry
  • In a Facebook Album: Our happy customers!
  • Twitter, Instagram, Google Plus, all those sites
  • As a photo in your entry or on your shop’s community bulletin board
  • On your blog (as a category!)
  • On your web site
  • In a slide show for your web site, a commercial* for your shop
  • As a print ad
  • As an uploaded photo on your Yelp etc reviews

Heck, you could even invite the year’s Happy Shoppers to a brunch event in your shop one Sunday to thank them! Talk about word of mouth!

 
* Ask a photographer friend about model releases.

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I’m as guilty as you are. I let my coupons expire and even my “rewards check” (AKA store credit) from Staples molder in the bottom of my purse.

And I’ve grown accustomed to less than 10% of those purchasing my manual actually redeeming the free Product coupon for The 15-Step Approach to PROFIT tucked inside.

Dani's Village Consignment in PA is a HowToConsign.com Treasured SponsorSo when I sent out the email to (more…)

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Print ads and flyers… lost art?

tell your consignment storyAmongst the small, medium, and large consignment, resale and thrift shops, I see an alarming lack of knowledge on how to truly communicate (more…)

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Stir up profits with Halloween for Resale Shops, a TGtbT.com Product for the Professional Resaler

Stir up profits with Halloween for Resale Shops, a TGtbT.com Product for the Professional Resaler

Consignment, resale, and thrift shopkeepers are often AGHAST when the “real” stores start marketing Halloween in August.

But here’s the consumer news straight from the consumers’ mouths.

Getting MAJOR attention: My HowToConsign Pinterest posts here (and even my TGtbT Pinterest Board here) from regular folk. As is my aimed-at-shoppers free PDF at HowToConsign.com about costumes. You know what that means.

They are looking forward to Halloween!

Yes, in mid-August.

See why Halloween is THE most important holiday on the resale calendar. Ignore or delay at your own peril! (Sounds of ghostly cackling, off-stage.)

Make Halloween a major money-maker in your shop with this Product for the Professional Resaler. If this advice doesn’t raise your shop’s profile in your community year-round, I’ll eat my witch’s hat.

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