Where do you find the best information about your resale business?
Well, in our Products for the Professional Resaler, of course. But there’s another source for great ideas you can adapt to your consignment, resale or thrift shop, and that’s (more…)
Posts Tagged ‘resale shopkeeping’
Learn a Lot: E-snooping
Posted in I've been meaning to tell you, Shopkeeping talk, tagged advertising, learn a lot, Products for the Professional Resaler, resale shopkeeping, starting a consignment shop, success, web on September 18, 2017| 2 Comments »
Thanks… a million!
Posted in 5- Minute Fixes, Mailbox: 1-on-1 Advice, Shopkeeping talk, tagged customers, resale shopkeeping, success on September 14, 2017| 1 Comment »
I write a monthly column called Growing Your Business for the NARTS newsletter. One of them was about being a customer who should have gotten a thank-you note but who didn’t, and the not-so-good taste it left in my mouth.
In response to that column, Kerri asked a good question:
I have question for you Kate–how do we decide WHO to send a thank you to–whether it be a gift, a card, a gift card, etc? With an average of around 40-50 sales per day depending on the time of year, how do I decide who to write to? As you said, your purchase might not have been the biggest sale of the day, but it would still be nice to receive something. Any words of wisdom greatly appreciated–thanks!!
My thoughts on the ROI (Return On Investment) of thank-you notes follows. After all, we can’t write thank-you notes to everyone, so where will it (more…)
Such a shame.
Posted in Shopkeeping talk, tagged advertising, resale shopkeeping, success, web, word of mouth on September 12, 2017| 2 Comments »
Wow, look at these GREAT results, only 40 minutes into a shop’s live Facebook video!
The shopkeeper wasn’t actually selling, as in “drop your email”… in fact, she wasn’t even mentioning prices of the goods she was selling, but rather showing us some really nice pieces.
I’m guessing she wanted to spread the word
Clever, sneaky, effective.
Posted in Shopkeeping talk, Teeny Tips, tagged advertising, Facebook, promotions, resale shopkeeping, web on September 7, 2017|
Tape a sign like this to your counter/ dressing room walls/ front window… and watch as your customers do just what you asked them too!
Then they have
WHAT? Nothing’s happening at your shop?
Posted in Shopkeeping talk, Teeny Tips, tagged advertising, promotions, resale shopkeeping, small business, web on September 5, 2017|
I just visited several dozen consignment, resale, and thrift store web sites. You know what I found?
A big ZERO.
For those shops who had (more…)
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Auntie Kate The Resale Expert 