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Posts Tagged ‘daily operations’

I am fascinated by the Zappos List of Core Values as presented to their staffers.

I think most of these points are directly applicable to resale, thrift, and consignment shops, don’t you? What might you re-word, re-direct, in this list?

Two other resources that should be in your Employer Arsenal:

Team Work: Staffing your Store from Too Good to be Threw

Click to learn more

Resalers' Resource List: Your Employee Handbook

Click to learn more. You can get it free if you’re a Treasured Sponsor of HTC

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Did you lose your files?

Frantic email.

“I didn’t back up my TGtbT.com Products, and my computer’s toast, and now I don’t have them!”

Wow. It’s (more…)

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Customers who try on clothes in fitting rooms have a conversion rate—meaning they (more…)

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Angry customers happen, even to the best of consignment shopsEveryone deals with dissatisfied customers. Everyone. From the grocery manager to your dentist and everyone in between. The stakes don’t usually add up to $10,000 (more…)

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I grieve for the fact that a good business was basically thrown on the trash heap.

don't let your consignment shop go to wasteAs a resale/ consignment consultant, blogger, speaker and avid shopper, I have to agree with this writer. Every month (more…)

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