I am fascinated by the Zappos List of Core Values as presented to their staffers.
I think most of these points are directly applicable to resale, thrift, and consignment shops, don’t you? What might you re-word, re-direct, in this list?
Posted in Really good ideas, Shopkeeping talk, tagged daily operations, success on June 20, 2012|
I think most of these points are directly applicable to resale, thrift, and consignment shops, don’t you? What might you re-word, re-direct, in this list?
Posted in 5- Minute Fixes, Mailbox: 1-on-1 Advice, Shopkeeping talk, tagged daily operations on April 20, 2012|
Frantic email.
Wow. It’s (more…)
Posted in Really good ideas, Shopkeeping talk, tagged daily operations on April 2, 2012| 1 Comment »
Customers who try on clothes in fitting rooms have a conversion rate—meaning they (more…)
Posted in Shopkeeping talk, tagged customers, daily operations, Products for the Professional Resaler on April 1, 2012| 1 Comment »
Everyone deals with dissatisfied customers. Everyone. From the grocery manager to your dentist and everyone in between. The stakes don’t usually add up to $10,000 (more…)
Posted in economics of resale, Shopkeeping talk, tagged daily operations, selling on March 21, 2012|
I grieve for the fact that a good business was basically thrown on the trash heap.
As a resale/ consignment consultant, blogger, speaker and avid shopper, I have to agree with this writer. Every month (more…)