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Posts Tagged ‘starting a consignment shop’

If your shop issues Frequent Buyer Cards, remember, they’re more useful than you think. Some ideas that go beyond just punching:

* Use an “extra punch” or “double punches” to motivate shopping. Instead of reducing your prices, simply promote by offering more punches when you need to move a too-full category. Especially useful when you want to sell down a category that’s a slow mover or whose time is quickly waning: holiday items in early December, for example.

* Extra punches are also great to reward seniors, the military, donors to your charity drive, as an apology when it looks like you may be losing a customer or supplier.

* Remember that punches don’t cost you much, if anything… but they are perceived as extra value!

* Speaking of perceived value: Do they get a gift certificate in exchange for their filled FBC? They should!

* Consider structuring your FBC so that they expire at the end of the calendar year. Gives you a great reason to email, blog, or otherwise notify your customers to “Fill your FBCs now and redeem them!” That alone might get shoppers in during the December shopping period.

* Perhaps a “donate your FBC to charity” event in early January? They bring in their not-filled but expired FBCs to donate to a charity… you give them a fresh new FBC with a “free punch” for having done so, and the total value of all the punches on all the unredeemed cards, you grant (amidst great media fanfare of course) to whichever charity your shop can help. Details in an earlier post here on the Auntie Kate blog.

A TGtbT.com Product for the Professional ResalerFor layout ideas, information on variable qualifiers and how to turn an FBC into a Gift Certificate, see The FBC Idea Kit on our Too Good to be Threw Products for the Professional Resaler Layout Ideas Shop.

 

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Mentoring someone can help YOU succeed, says Kate Holmes of TGtbT.comA gentle suggestion for those shopkeepers who will be attending NARTS Conference this week: Aim to return home with both a MENTOR and a MENTEE.

One person with whom you have a relationship that will encourage you,

help you make decisions, guide you, share their wisdom and experiences…

and one person for whom you can do the same.

When you meet fellow shopkeepers, explore: are they willing to share their  expertise in a way you can tap, or are they looking to explore your experiences in a way that can help their businesses grow and thrive. Either way, as mentor or mentee,

you will continue learning even long after Conference.

Even if you do not find a given acquaintance to fit either of these categories, chances are that, using this goal, you’ll interact in ways that benefit you both.

And by benefiting you both, you will also be benefiting the industry as a whole. The better we each are at resale, the better reputation the resale industry will have as a whole!

Now THAT’S a goal!

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Today is FULL of possible

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(Apologies to email subscribers. This post went out before I finished it! Here’s “the rest of the story.”)

While it’s all well and good to have lots and lots of “likes” on your Facebook business page,

the actual GOAL is to have these folks SEE your posts, right?

I’ve talked before about reminding your followers often (once a week? once a month?) to choose to get notifications, but The White Elephant adds another way to get the point across. They’re pinned a message to the top of their timeline page.

Choose to "get notifications"

Pinning like this is great, but it doesn’t substitute for reminding followers over and over again. That’s because your current followers seldom actually end up on your main page. I think I read a statistic that less than 40% of visits to your page actually see your cover photo and pinned post…

Do you use “notifications” when you go onto Facebook? If not, this is what it looks like:

Facebook notification count

Visit The White Elephant on Facebook. And while you’re thinking of it, choose “get notifications” on Too Good to be Threw’s Facebook, too.  Note: if you already “like” a business page, you’ll get a slightly different popup box when you run your mouse across the word “liked”… choose all notifications, or the pencil icon to edit which types of posts you want to be notified of.

 

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NARTS Conference is the eagerly-anticipated annual gathering of resale shop owners and managers, but many folks worry if they have to close, they will miss business and offend shoppers. Here’s our Too Good to be Threw Best Advice (more…)

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