Is the first thing you think of, when people won’t do what you want them to do, to make a new rule they must obey in order to patronize your business?
If so you have a Napoleon complex.
You know: Submit (more…)
Posted in I've been meaning to tell you, Shopkeeping talk, tagged consignment, small business, thought for the day on September 22, 2011| 4 Comments »
Is the first thing you think of, when people won’t do what you want them to do, to make a new rule they must obey in order to patronize your business?
You know: Submit (more…)
Posted in Kate's Must-Sees, quotations of use, Shopkeeping talk, Slices of (my) life, tagged success, thought for the day on July 18, 2010| 6 Comments »
At the NARTS 2010 C0nference a few weeks ago, I was honored to be asked to present a workshop on success.
Of course, doing a workshop for such diversified shopkeepers as those who attend Conference means thinking about what the very word “success” means to each of us. My point was that no (more…)
Posted in economics of resale, Shopkeeping talk, tagged resale shopkeeping, thought for the day on June 21, 2010| 15 Comments »

TGtbT.com, my web site, has sold more operations manuals this year than in any other year. NARTS Conference is going for a new record number of attendees, after setting a record last year. The shop I volunteer at is having its highest year in over four decades…and this, in a market area that is considered one of the hardest-hit by the economy (and the most appalling (more…)
Posted in Shopkeeping talk, Slices of (my) life, tagged small business, success, thought for the day on April 7, 2010| 4 Comments »
Many years ago, when making the rent on my consignment shop was a major focus of the first few days of every month, I owned a Volvo.
I loved that Volvo. I miss it. I still have the Hoosier cabinet that fit into it with millimeters to spare that I won at auction and drove home over snow-packed southern Ohio hills.
Posted in economics of resale, Shopkeeping talk, tagged profit, small business, thought for the day on March 29, 2010| 1 Comment »
Do you suspect that you are head-over-heels in love with “free”?Now, mind you, free is my favorite price.
But when is free truly free? After all there’s no such thing as a free lunch is an old chestnut because it is true.
You spend (more…)