Posts Tagged ‘word of mouth’
What this place needs is a pop of color….
Posted in Shopkeeping talk, tagged merchandising, resale shopkeeping, small business, word of mouth on February 28, 2016|
“We were talking about how the holiday season can be bad in resale…”
Posted in economics of resale, Shopkeeping talk, tagged christmas, holidays, promotions, resale shopkeeping, small business, web, word of mouth on December 7, 2015| 4 Comments »
I had a lovely lunch recently with two consignment-shop partners. (Crab cakes yum!) We were talking about how November, December, and January, resalers of all sorts don’t seem to get the customer lovin’ they deserve.
Here’s (approximately) how the convo went:
“They just forget us starting in November.”
“They’re out Christmas shopping and no matter (more…)
Deja Vuesday: What you do BEST
Posted in Deja Vuesday, Shopkeeping talk, tagged christmas, holidays, perceived value, resale shopkeeping, small business, word of mouth on December 1, 2015|
Deja Vuesday
where you can visit a gently-used, blog post in case you missed it the first time. It’s even better the second time around.
What’s the one thing your small, local, financially-challenged business can do better than
1 Hour Holiday Windows for Consignment & Resale Shops
Posted in Really good ideas, Shopkeeping talk, Weekend Warrior, tagged christmas, holidays, resale shopkeeping, sea of sameness, small business, word of mouth on November 15, 2015| 3 Comments »
From the author of The Big Book of Window Displays: The Art & Business of Irresistible Windows comes these examples:
Yes, you want your shop to look festive all the holiday season long. No, you don’t have much time, money, or space.
Well, here’s some inspiration you (with, maybe, a little help from friends & family!) can do in one hour, andleave up from now til 2016…

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Like trees, but crave some eye-catching color in your display? Washi tape!

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Or maybe a festive valance would suit your shop’s branding better. Try ornaments:

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Or yard-sized candy canes!

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TRULY one-hour (or less!) is my favorite off-the-cuff holiday look. Take a big brush and some water-based paint, and do a big yellow star inspired by this heart.

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If you have a steady hand, use this as inspiration for a window pen painting spree. Try three per window, high enough to not obscure your merchandise display:

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If you have a few minutes to spare, leave tiny doodle messages in the corners of your mirrors throughout your shop:

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Using the news to polish your shop’s rep
Posted in economics of resale, Shopkeeping talk, Teeny Tips, tagged advertising, Facebook, resale shopkeeping, selling, small business, web, word of mouth on October 28, 2015|
I’m on a kick right now about using current news trends to let folks know about your shop. Take a gander at this ad campaign:
Notice that this mega-chain is merely saying something which your shop probably can as well: closed on Thanksgiving, opening at X time Thanksgiving Friday. But they have aligned themselves with current news (about REI being closed on Black Friday) and used that trend to their advantage.
The emotion this announcement means to evoke? Gee, they’re really family-oriented. I think that’s great and I should shop DSW.
Note also that this message is “signed” by their CEO. Do you sign your announcements by your title?
Good swipe file material for your consignment or resale shop’s swipe file. Go visit Boycott Black Thursday on (what else) Facebook. Gather some ideas!



