There’s nothing worse than working with new hires who JUST DON’T GET your sense of humor. They may be wonderful talented folks, but believe me, your (more…)
Posts Tagged ‘employees’
Find job applicants with a sense of humor
Posted in 5- Minute Fixes, economics of resale, Shopkeeping talk, Slices of (my) life, tagged employees, resale shopkeeping, small business on September 17, 2015| 5 Comments »
Is it time to fire that employee?
Posted in Shopkeeping talk, tagged daily operations, employees, resale shopkeeping, small business, success on August 1, 2015| 2 Comments »
Fretting over whether the wisest course of action would be to keep working with… or dismiss… a new employee?
As you may know, all my employees were hired on a trial basis, where (as I put it)
We’re trying each other on for size. You get to see if you like the job, the people, the duties… even me. And I get to do the same: observe how you work, how you interact with staff and customers, and whether you can and will accomplish a variety of tasks. If either of us decide this wasn’t a good choice, we can back out, no hard feelings, during this time period.
Now, it seems I was employing a Best Practice! Yup, pun intended.
As Bob Phipps says here:
I’m often asked what is one of the best practices from successful retailers. It’s simple. They get rid of the bad employees sooner. Termination is just part of the retail hiring process.
Read his message.
Photo from this user on Flickr
Help Wanted. Please. Please!
Posted in Shopkeeping talk, tagged employees, resale shopkeeping, small business on July 16, 2015| 2 Comments »
Looking for help in your consignment or resale shop? Here’s some signs to help (or at least lighten your burden…)
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Kudos: Selective Seconds
Posted in Kudos: Ideas to inspire!, Really good ideas, Shopkeeping talk, Teeny Tips, tagged employees, resale shopkeeping, social networking, web on April 18, 2015| 6 Comments »
Every once in a while, and oftener than I can catch, a consignment, resale, or thrift shop does something so RIGHT online, that I can’t resist sharing it with you. Here’s Selective Seconds in Greenwood IN introducing a new staff member to their Facebook fans.
Now THAT’s a kudos-worthy way to use Facebook!
Do you have an example of a great use of electrons to further a resale business? Let us know in the comments below.
Some reading matter for consignment, resale and thrift shops.
Posted in I've been meaning to tell you, Shopkeeping talk, tagged blogging, employees, resale shopkeeping, small business, success on April 16, 2015| 3 Comments »
I’ve collected up quite a few (liar. A whole closet-full.) PDFs from around the web that you might find useful in building, growing, and polishing your shop. Take a moment and bookmark this post in your “Shop Success” file (you do have one of those, right?) because they’re not easy to find, and because, even if you don’t need them today, you will, someday.
Quick resources:
A fill-in-the-blanks employee review from The Retail Doc (as discussed on the NARTS group recently)
Extraordinary Customer Service, a must for your staffers’ reference folders, from Rick Segel
Some deeper reading:
An Introduction to Business Blogging
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